Helen Lieti
Des Moines,IA
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
14
14
years of professional experience
Work History
Interpreter
CrossLink
01.2024 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted conversations simultaneously to help both parties handle medical needs.
- Flexible schedule, able to do in-person appointments in Des Moines.
Interpreter
Volunteer Work
01.2010 - Current
- Assisted healthcare professionals in providing patient care through accurate medical interpretation services.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Safeguarded confidentiality by adhering to strict professional ethics and privacy guidelines during interpretation sessions.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Fluent in English, South Sudanese Arabic, and Mabaan language from South Sudan. Able to provide medical and legal translation services in all three languages.
Nursing Student
Mercy College Of Health Sciences
08.2018 - 04.2023
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Applied evidence-based practices when providing nursing care to ensure that interventions were grounded in current research and best practice guidelines.
- Promoted a culture of learning within the clinical setting by sharing knowledge gained from educational experiences with peers and mentors.
- Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Education
Bachelor of Science - Nursing
Mercy College of Health Sciences
Des Moines, IA04.2023
Associate of Science -
Des Moines Area Community College
Des Moines, Iowa05.2018
GED -
Syracuse Education Opportunity Center
Syracuse, United States05.2015
Skills
- Cross-cultural communication
- Accurate Translation
- Memory retention
- Mabaan Fluency
- South Sudanese Arabic Fluency
- English Fluency
- Active Listening
- Reliability
- Adaptability and Flexibility
- Confidential Information Protection
- Client Confidentiality
Timeline
Interpreter
CrossLink
01.2024 - Current
Nursing Student
Mercy College Of Health Sciences
08.2018 - 04.2023
Interpreter
Volunteer Work
01.2010 - Current
Bachelor of Science - Nursing
Mercy College of Health Sciences
Associate of Science -
Des Moines Area Community College
GED -
Syracuse Education Opportunity Center
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