Hyman Swartz
Rochester,NY
Summary
Dynamic operations manager with a proven track record at Foxys Gentlemans Club, excelling in team leadership and customer relations. Expert in inventory management, I successfully implemented strategies that boosted sales and enhanced service quality, fostering a high-performance environment and driving employee loyalty. Committed to operational excellence and team development.
Overview
24
24
years of professional experience
Work History
General Manager
Foxys Gentlemans Club
06.2025 - Current
- Assisted in daily operations to ensure smooth business functionality.
- Supported team initiatives to enhance customer satisfaction and service quality.
- Gained proficiency in inventory management systems for tracking stock levels.
- Collaborated with staff to streamline communication and improve workflow efficiency.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
Office Operations Manager
Dining Furniture Centre
04.2002 - 06.2017
- Handled confidential information professionally and discreetly, ensuring compliance with data privacy regulations and company policies.
- Implemented an efficient filing system, reducing document retrieval time and enhancing overall workflow.
- Contributed to the development of long-term strategic goals for the organization by participating in management planning sessions and providing valuable input on operational matters.
- Maintained inventory control systems for accurate tracking of office supplies usage patterns while minimizing waste or stockouts.
Assistant Grocery Manager
TOPS MarketLLC
10.2022 - 06.2025
- Assisted in managing daily grocery operations to ensure optimal product availability and store performance.
- Collaborated with team members to maintain high standards of customer service and satisfaction.
- Supported inventory management processes, including stock rotation and replenishment strategies.
- Implemented promotional displays to enhance product visibility and drive sales initiatives.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Orchestrated performance-oriented environment by closely supporting team members.
- Provided exceptional service by engaging with customers regularly to assess their needs and offer valuable assistance.
- Adhered to company policies and procedures while promoting a positive work atmosphere among team members.
- Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
Education
Associate of Science -
Monroe Community College
Rochester, New York, NY06.1992
Skills
Leadership and team building
Timeline
General Manager
Foxys Gentlemans Club
06.2025 - Current
Assistant Grocery Manager
TOPS MarketLLC
10.2022 - 06.2025
Office Operations Manager
Dining Furniture Centre
04.2002 - 06.2017
Associate of Science -
Monroe Community College