Hyojin Kim
Irving,USA
Summary
Experienced hospitality professional prepared for restaurant ownership. Demonstrated ability to drive results through effective team collaboration and adaptability to changing needs. Skilled in staff management, customer service excellence, and operational efficiency. Reliable and focused on achieving high standards and exceptional guest experiences.
Offering strong foundation in customer service and business management, eager to learn and develop in restaurant industry. Brings keen understanding of effective communication and teamwork, coupled with dedication to continuous improvement. Ready to use and develop leadership and organizational skills in restaurant owner role.
Overview
10
10
years of professional experience
Work History
Restaurant Owner
Auntie’s Fusion Restaurant
01.2022 - Current
- Hired, trained, and managed a team to ensure efficient operations and staff development
- Communicated effectively with employees to maintain smooth daily operations
- Resolved customer complaints, achieving high satisfaction rates
- Advised customers on menu and wine selections, enhancing their dining experience
- Drove strategic operations, fostering team growth and customer satisfaction
Restaurant Owner
Uncle’s Korean Bistro
01.2022 - 05.2024
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Recruited, hired, and trained talented staff to fill vacancies.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Restaurant Owner
CHOPSTIX
01.2017 - 01.2021
- Managed and resolved customer complaints, enhancing overall satisfaction and loyalty
- Led recruitment, training, and development of staff, resulting in a highly skilled team
- Maintained high standards of food and beverage service, ensuring consistent quality
- Made strategic decisions on menus and staffing to optimize operational efficiency
- Implemented health and safety practices, ensuring compliance and a safe environment
Korean School Principal
KSCC (Korean SDA Church Collegedale)
01.2015 - 01.2017
- Developed and implemented a school improvement plan, resulting in measurable boosts in student achievement
- Fostered positive relationships with teachers, staff, parents, and the community
- Hired and organized orientation for new teachers and staff, ensuring smooth integration
- Conducted meetings with parents to discuss students' performance, enhancing communication
Education
Bachelor Of Education - Educational Leadership And Management
Wright State University
Dayton, OH06.2010
Skills
- Management
- Customer Service
- Cultural Awareness
- Decision Making
- Problem Solving
- Team Growth
- Food Service
Languages
English
Korean
Training
- CPR Certified, Aug2024 @National CPR Foundation
- Hygiene Training for Business Owners, Feb2022 - Present @Korean Food Service Industry Association
Timeline
Restaurant Owner
Uncle’s Korean Bistro
01.2022 - 05.2024
Restaurant Owner
Auntie’s Fusion Restaurant
01.2022 - Current
Restaurant Owner
CHOPSTIX
01.2017 - 01.2021
Korean School Principal
KSCC (Korean SDA Church Collegedale)
01.2015 - 01.2017
Bachelor Of Education - Educational Leadership And Management
Wright State University
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