Hyori Kim
Centreville,VA
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Sunrise Medical Laboratories
Leesburg , VA
2023.09 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Verified patient information prior to specimen collection.
- Provided assistance to clinical staff during patient visits.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
Reception Manager
Rapha Medical Group, LLC
Centreville , VA
2022.11 - 2023.08
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
Office Assistant
Sunbrite Windows and Doors
Alexandria , VA
2021.11 - 2022.11
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Education
High School Diploma -
Westfield High School
Chantilly, VA2020-06
Skills
- Call handling
- Mail handling
- Customer Service
- Event preparation
- Contract Preparation
- Office Administration
- Calendar Management
- Data Entry
- Scheduling
- Office Management
Timeline
Phlebotomist
Sunrise Medical Laboratories
2023.09 - Current
Reception Manager
Rapha Medical Group, LLC
2022.11 - 2023.08
Office Assistant
Sunbrite Windows and Doors
2021.11 - 2022.11
High School Diploma -
Westfield High School
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