Hyron Figueredo
Miami,Florida
Summary
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering +6 years of experience in Costumer Service/Administrative positions. Reliable professional with experience in providing superior customer service and maintenance. Proficient in diagnosing and rectifying mechanical issues, performing preventative maintenance and repairs and adhering to safety protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Marina Staff Member
City Of Miami
10.2023 - Current
- Enhanced customer satisfaction by providing exceptional marina services and addressing their needs promptly.
- Streamlined dock operations for increased efficiency and improved safety measures.
- Assisted with boat launching and docking, ensuring a smooth and stress-free experience for guests.
- Maintained clean and well-organized facilities, contributing to a positive marina environment.
- Conducted regular safety inspections of docks, equipment, and vessels to minimize risks and enhance overall security.
- Provided timely support during emergency situations, coordinating with first responders as necessary.
- Developed strong relationships with boat owners, fostering trust in the marina''s ability to care for their vessels properly.
- Collaborated with team members on various maintenance projects to ensure seamless operation of the facility.
- Improved communication amongst staff by implementing an effective daily briefing system.
- Assisted in training new staff members, ensuring they were equipped with the skills needed for success in their roles.
Water Safety Instructor
City Of Miami
05.2020 - 10.2023
- Enhanced swimmer safety by providing thorough instruction on water rescue techniques and first aid procedures.
- Improved student swimming abilities through the development of personalized lesson plans tailored to individual needs.
- Increased class participation by creating engaging and interactive water safety demonstrations and activities.
- Maintained a safe and clean aquatic environment, ensuring optimal learning conditions for students of all ages.
- Evaluated student progress regularly, adjusting instructional methods to optimize learning outcomes.
- Reduced incidents of drowning by conducting comprehensive water safety education sessions for various age groups.
Lifeguard I
City Of Miami
05.2018 - 05.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Provided friendly customer service to guests and addressed concerns.
Education
Computer Engineering - Computer Engineering Technology
Miami Dade College
Miami, FLHigh School Diploma -
Hialeah-Miami Lakes Senior High School
Hialeah, FL10.2013
Skills
- Reservation Management
- Grounds Maintenance
- Electrical Systems
- Fueling procedures
- Payment Processing
- Valid Driver's License
- Customer Service
- Sales and Operations
- Written Communication
- Organizational Skills
- Safety awareness
- Adaptability and Flexibility
- Problem-solving aptitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Marina Staff Member
City Of Miami
10.2023 - Current
Water Safety Instructor
City Of Miami
05.2020 - 10.2023
Lifeguard I
City Of Miami
05.2018 - 05.2020
Computer Engineering - Computer Engineering Technology
Miami Dade College
High School Diploma -
Hialeah-Miami Lakes Senior High School
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