Warehouse Associate
HYUK KWAN
Amazon
La Vergne,TN
18
years of professional experience
1
Certification
Safety-minded and highly analytical Technical Operations and Logistics Leader with 15+ years of success optimizing physical infrastructure, multi-state delivery operations, and high-volume industrial environments. Expert at coordinating fast-paced fleet logistics, navigating tight delivery schedules, executing preventative maintenance, and ensuring total site safety. A dedicated professional with a proven record of maximum operational uptime, exact regulatory compliance, and high-performance team leadership across diverse, secure, and corporate environments.
Work History
Warehouse Associate
2 Months- Execute high-volume receiving, stowing, picking, and packing workflows in a fast-paced fulfillment center, consistently exceeding KPIs for speed, accuracy, and safety.
- Maintain exact inventory control and cycle count accuracy using handheld RF scanners and Warehouse Management Systems (WMS), processing freight with zero asset discrepancies.
- Operate material handling equipment safely while strictly adhering to OSHA guidelines, site safety protocols, and 5S organizational standards.
- Collaborate with cross-functional floor teams to resolve workflow bottlenecks, verify manifest accuracy, and ensure seamless outbound staging.
Audio Visual Engineer
3 Years- Engineered, installed, and configured commercial audio-visual and network security systems across diverse corporate and commercial job sites. Managed structured cabling and hardware integration, safely pulling low-voltage, audio, and video lines while organizing centralized equipment racks for optimal signal flow. Integrated AV hardware into corporate IT networks, collaborating directly with client IT departments to assign IP configurations and secure networked hardware. Programmed and calibrated advanced workplace technologies, including video conferencing systems, interactive digital displays, and smart room touch panels. Served as Onsite Lead Technician, supervising small field crews and directing external contractors to ensure on-time, under-budget project completion. Conducted technical hand-off training for end-users, successfully educating clients on device functionalities, system presets, and basic troubleshooting to reduce follow-up support requests. Managed regional field service logistics, operating company vehicles to independently travel and resolve time-sensitive technical service calls across a multi-state territory.
Field Engineer / Technical Operations
4 Years- Evaluated and optimized structural, mechanical, and electrical infrastructure within high-security facilities. Diagnosed and troubleshot complex building malfunctions, asset degradation, and emergency infrastructure issues under tight deadlines to maintain facility integrity. Supervised outside contractors and onsite personnel executing large-scale physical repairs to minimize operational downtime. Implemented and configured technical systems, specialized hardware, and electronic entry/security features. Partnered with central technology teams to maintain localized secure networks, hardware functionality, and facility data integrity. Executed preventative maintenance programs and comprehensive system testing for security cameras, access controls, and life-safety equipment. Enforced strict adherence to ACA (American Correctional Association) standards, state laws, and federal facility safety mandates while drafting detailed technical logs, safety evaluation write-ups, and project cost tracking summaries for site reporting.
Systems Administrator / Infrastructure Support
3 Years- Provided critical infrastructure, hardware, and deployment support for 400+ local and remote users within a complex virtual and physical network environment. Conducted rigorous Root Cause Analysis (RCA) to troubleshoot recurring system failures and implement long-term preventive solutions. Monitored network servers and machine performance continuously using automated monitoring tools to prevent facility-wide downtime. Initiated and managed internal requests for hardware components, spare parts, and tech consumables to keep continuous operations running smoothly.
Operations Supervisor
7 Years- Supervised daily high-volume Supply Chain Management (SCM) operations on active industrial shipping docks, strictly enforcing safety, housekeeping, and operational compliance. Prioritized staff workloads and managed personnel relations, team building, and training to maintain an organized, productive, and efficient working environment. Participated heavily in continuous improvement, facility organization, and workflow optimization efforts to maximize daily freight throughput. Honored with the prestigious Bravo Zulu Award (2010) for outstanding operational excellence and leadership under pressure.
Education
Associates - General Studies
Skills
Operations & Logistics: Fleet & Route Optimization
Onsite Project Leadership
Dock Operations
Team Training & Supervision
Vendor Coordination
Regulatory Compliance. Honored with the prestigious Bravo Zulu Award (2010) for outstanding operational excellence and leadership under pressure. Forklift Certified
Fiber Optic Installation and Design/Fusion Splicer Certified
Boom and Scissor Lift Certified
Infrastructure & Systems: Facilities Maintenance
Low-Voltage Cabling
Fiber Optic Design
Structural/Mechanical Systems
Life-Safety Equipment
Access Control Systems
Alarm and security surveillance installation and management.
AV & Workplace Technology: Commercial AV Systems
Video Conferencing
Smart Room Panels
Interactive Displays
Digital Signage
Equipment Rack Integration.
Networking & IT Systems: GPS/Navigation Systems
IP Configuration
Network Hardware Integration
Virtual Environments
Server Monitoring
Systems Administration.
Certification
- Corning Certified Fiber Design and Installation
- Microsoft Support Engineer Certification – Draughons / Daymar (2004)
Timeline
Warehouse Associate
Amazon
09.2026 - CurrentRead More
Audio Visual Engineer
RJ Young
01.2023 - 01.2026Read More
Field Engineer / Technical Operations
CoreCivic
01.2019 - 01.2023Read More
Systems Administrator / Infrastructure Support
HiTouch / Staples
01.2016 - 01.2019Read More
Operations Supervisor
FedEx
01.2009 - 01.2016Read More
Motlow State Community College
Associates from General Studies
Read More