Assisted in training new employees on shop procedures, food safety standards, and customer service protocols.
Provided excellent customer service, handling inquiries, managing complaints, and ensuring a positive experience for customers.
Supported team scheduling and staff coordination to optimize shift coverage, and maintain a smooth workflow during peak hours.
Processed sales transactions, balanced cash registers, and maintained financial records for end-of-day reports.
Provided guidance and support to staff, facilitated team collaboration, and stepped into various roles as needed to ensure peak efficiency during busy periods.