Hyunil Kim
Saddle Brook,NJ
Summary
Result-driven operations manager with a proven track record in organizational leadership and process optimization. Adept at streamlining workflows, enhancing efficiency, and implementing strategic initiatives to drive success in operational environments.
Overview
21
21
years of professional experience
Work History
Operations Manager
RHO Residential
01.2023 - Current
- Oversees daily operations by managing duties such as leasing, maintenance, budgeting, vendor management, employee training, invoice approval, and other service activities of the apartment complex.
- Assist the property manager with the report, collection, posting, and deposit of all rental payments and delinquent accounts.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Leasing Specialist
RHO Residential
07.2020 - 12.2022
- Assist the property manager with the collection, posting, and deposit of all rental payments and delinquent accounts.
- Increased lease renewals by effectively addressing tenant concerns and maintaining positive relationships.
- Streamlined leasing processes for increased efficiency in handling applications, credit checks, and documentation.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Maintained accurate records of all leasing activity, providing valuable data for management decision making.
Sales Agent
Keller Williams Realty Jersey City
05.2017 - 07.2020
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Assisted clients in navigating the complex process of buying or selling properties, ensuring smooth transactions.
- Negotiated favorable deals for clients by establishing strong relationships with property owners and developers.
- Conducted open houses to showcase available properties and generate interest from potential buyers.
Self-Employed
Juice Smoothie & Tea Inc.
01.2007 - 02.2017
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
Financial Advisor
AXA Advisors, LLC
02.2005 - 12.2007
- Managed personal clients to provide financial advice and products based on their financial goals to achieve their needs for short and long-term goals.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Managed risk effectively through careful analysis of client's needs and portfolio diversification strategies and implemented tax-efficient strategies to maximize returns while minimizing tax liabilities.
- Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
Freight Loader
Asiana Airline
05.2003 - 02.2005
- Increased efficiency by optimizing loading and unloading procedures for various types of freight.
- Reduced damages to products by implementing proper stacking and securing techniques during the loading process.
- Streamlined warehouse operations by maintaining an organized and clean work environment.
- Enhanced team productivity by assisting in training new Freight Loaders on best practices and safety protocols.
- Ensured timely deliveries by coordinating with drivers, dispatchers, and other warehouse staff for smooth transitions between tasks.
Education
Bachelor of Science - Psychology
New York University
New York, NYSkills
- Personnel Development
- Team Development
- Revenue Generation
- Customer Service Management
- Budget Administration
- Operations Management
- Vendor Management
- Relationship Building and Management
- Work Planning and Prioritization
- Customer Service
References
Available upon request.
Additional Information
Fluent in Korean both in speaking and writing.
Timeline
Operations Manager
RHO Residential
01.2023 - Current
Leasing Specialist
RHO Residential
07.2020 - 12.2022
Sales Agent
Keller Williams Realty Jersey City
05.2017 - 07.2020
Self-Employed
Juice Smoothie & Tea Inc.
01.2007 - 02.2017
Financial Advisor
AXA Advisors, LLC
02.2005 - 12.2007
Freight Loader
Asiana Airline
05.2003 - 02.2005
Bachelor of Science - Psychology
New York University
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