Hailey R. Zoller
Marietta
Summary
Dedicated healthcare professional with extensive experience at Marietta Memorial Hospital, showcasing strong ethics and patient safety skills. Excelled in staff coordination and compassionate communication, significantly improving patient transport efficiency. Demonstrated adaptability and commitment, enhancing team performance and patient care delivery without compromising confidentiality or service quality.
Overview
9
9
years of professional experience
Work History
Patient Transporter
Marietta Memorial Hospital
07.2023 - Current
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
Housekeeper
Marietta Memorial Hospital
10.2019 - 07.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Promoted a positive workplace culture by actively participating in team meetings, trainings, and performance evaluations.
Direct Support Professional Caregiver
Westbrook Health Services
11.2015 - 06.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Education
No Degree - Massage And Spa Therapy
Hocking College
Nelsonville, OH01-2011
High School Diploma -
Warren High School
Vincent, OH05-2010
Skills
- Patient communication
- Patient safety
- Customer service
- Patient confidentiality
- First aid and CPR
- Compassionate communication
- HIPAA compliance
- Staff coordination
- Strong ethics
- Excellent oral and written communication
- Customer service-focused
Timeline
Patient Transporter
Marietta Memorial Hospital
07.2023 - Current
Housekeeper
Marietta Memorial Hospital
10.2019 - 07.2023
Direct Support Professional Caregiver
Westbrook Health Services
11.2015 - 06.2019
No Degree - Massage And Spa Therapy
Hocking College
High School Diploma -
Warren High School
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