Bryce Bartsch
Winter Garden,FL
Summary
Determined professional with dedication to hard work and team player attitude. Punctual and focused. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Disney College Program Intern
Disney's Hollywood Studios
05.2023 - Current
- Collaborated in professional team to solve workflow issues.
- Interacted with customers in-person to provide information.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Analyzed problems and worked with teams to develop solutions.
- Facilitated successful completion of projects from concept to launch.
Residential Life Intern
University Of Louisiana At Lafayette
01.2023 - 05.2023
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with residents by phone, email, or in-person to provide information.
- Prepared project presentations and reports to assist senior staff.
- Collaborated with senior management on new initiatives to build confidence.
- Collected, arranged, and input information into database system.
Residential Assistant
University Of Louisiana At Lafayette
02.2022 - 01.2023
- Promote and sustain organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Encourage student participation in community and social university-sponsored programs.
- Guide students to integrate into both academic and social communities on campus.
- Mediate conflict to provide safe and secure environment through policy enforcement.
- Contribute to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Uphold all university and residence hall rules, regulations and policies.
- Attend continuing training sessions on techniques and methods.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Established consistent relationships with students to maintain professional boundaries.
Crew Member
Raising Cane's Restaurants
09.2022 - 01.2023
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Handled lines and cables to tie and untie barges and boats.
- Became familiar with products to answer questions and make suggestions.
- Conducted various administrative duties and errands.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
Crew Leader
Sonics Drive In
04.2021 - 02.2022
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
- Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Communicated effectively with upper management, team members and customers to keep everyone informed.
Shift Manager
McDonald's
04.2020 - 04.2021
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours and inventory movements.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
Bachelor of Science - Secondary Education
University of Louisiana At Lafayette
Lafayette, LACurrent
High School Diploma -
Southside High School
Youngsville, LA05-2021
Skills
- Student engagement
- Peer counseling
- POS Inventory System Operation
- Social program implementation
- Resident hall supervision
- Planning and Coordination
- Flexible and Adaptable
- Customer Engagement
- Guest Satisfaction
- Multitasking and Organization
Timeline
Disney College Program Intern
Disney's Hollywood Studios
05.2023 - Current
Residential Life Intern
University Of Louisiana At Lafayette
01.2023 - 05.2023
Crew Member
Raising Cane's Restaurants
09.2022 - 01.2023
Residential Assistant
University Of Louisiana At Lafayette
02.2022 - 01.2023
Crew Leader
Sonics Drive In
04.2021 - 02.2022
Shift Manager
McDonald's
04.2020 - 04.2021
Bachelor of Science - Secondary Education
University of Louisiana At Lafayette
High School Diploma -
Southside High School
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