Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

I-Shawnna Alexander

Jamaica,USA

Summary

Over 4 years of experience in customer service, event coordination, and styling, excelling in guest engagement, product promotion, operational efficiency, and creative support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Brand Ambassador

No Company
Midtown, NY
10.2024 - Current
  • Coordinated setup and breakdown for events, ensuring all materials and equipment were ready.
    Managed event flow by maintaining crowd control and providing direction to attendees.
    Supported food stations and bars to ensure efficient service and cleanliness throughout events.

Brand Ambassador

Forrest Solutions
Hells Kitchen, NY
01.2025 - 05.2025
  • Coordinated logistics and managed guest flow to streamline event operations.
  • Collaborated with the team to promote membership packages and special events, increasing guest engagement.
  • Executed event setup and operations, enhancing guest experiences through effective communication.
  • Facilitated seamless experiences by optimizing operational processes and teamwork.

Stylist Intern

Cece Liu
Brooklyn, NY
09.2024 - 01.2025
  • Supported lead stylist in sourcing clothing items for visual displays.
  • Streamlined merchandise organization and check-in processes, ensuring accuracy.
  • Enhanced workflow in the fashion closet, improving sample accessibility and organization.

Stylist Intern

Tawnee Clifton
Bedstuy, NY
06.2024 - 12.2024
  • Coordinated event logistics for Ole Henriksen and Adidas, ensuring seamless on-set operations.
    Facilitated drop-offs and on-set fittings to enhance garment organization and styling efficiency.
    Streamlined workflow processes, promoting improved collaboration among team members.

Cashier/Hostess/Waitress

Hook & Reel
Valley Stream, NY
06.2023 - 06.2024
  • Streamlined event operations by coordinating logistics and managing guest flow, ensuring a seamless experience that fosters positive brand perception.
  • Enhanced guest experience by collaborating with team members to promote membership packages and special events, resulting in increased engagement.
  • Coordinated event setup and operations, enhancing guest satisfaction through effective communication and teamwork.
  • Supported event production by coordinating setup and breakdown, including arranging tables, chairs, and event materials to ensure readiness.
  • Assisted in managing event flow by coordinating lines, maintaining crowd control, and providing clear directions to attendees.
  • Provided logistical support by assisting at food stations and bars, ensuring smooth service and maintaining cleanliness.
  • Assisted the lead stylist with shopping for and selecting clothing items to enhance visual displays.
  • Organized and checked in merchandise, ensuring accuracy and efficient inventory management.
  • Optimized workflow in the fashion closet, improving organization and accessibility of samples, which contributed to seamless production processes.
  • Assisted with event coordination for Ole Henriksen and Adidas, optimizing workflow and ensuring all on-set operations ran smoothly, resulting in enhanced team collaboration.
  • Coordinated drop-offs and on-set fittings, improving styling efficiency and garment organization.
  • Assisted on set with styling 12 models that reduced time for the lead stylist.
  • Maintained and organized over 200 pieces of samples and the fashion closet to ensure efficient workflow.
  • Greeted and seated over 90 guests daily, maintaining a friendly and courteous demeanor at all times.
  • Communicated effectively with servers and kitchen staff to ensure smooth coordination of guest seating and service delivery.

Medical Assistant

Advanced Dermatology
Forrest Hills, NY
04.2022 - 01.2023
  • Assisted over 50 patients daily, showcasing exceptional organizational abilities.
  • Supported more than 10,000 clinical procedures, including suture removal and allergen patch testing.
  • Delivered superior customer service by addressing inquiries from 120 guests each day.
  • Prepared laboratory specimens for analysis and organized results for physician review.

Front Desk Associate

Blink Fitness
Springfield Gardens, NY
06.2021 - 04.2022
  • Provided excellent customerservice by assisting 120 guests daily with inquiries and resolving issues effectively.
    • Managed cash handling processes, ensuring accurate transactions and maintaining financial records.

Education

High School Diploma -

Sunset Park High School
Sunset Park, NY

Skills

  • Attention to detail
  • Basic life support (BLS)
  • Certified medical assistant (CMA)
  • Collaboration and teamwork
  • Customer engagement strategies
  • Event planning and coordination
  • Hospitality and service excellence
  • On-set coordination and support
  • Production assistance
  • Workflow optimization

Certification

Certified Medical Assistant, Basic Life Support, 03/01/22, Present

Timeline

Brand Ambassador

Forrest Solutions
01.2025 - 05.2025

Brand Ambassador

No Company
10.2024 - Current

Stylist Intern

Cece Liu
09.2024 - 01.2025

Stylist Intern

Tawnee Clifton
06.2024 - 12.2024

Cashier/Hostess/Waitress

Hook & Reel
06.2023 - 06.2024

Medical Assistant

Advanced Dermatology
04.2022 - 01.2023

Front Desk Associate

Blink Fitness
06.2021 - 04.2022

High School Diploma -

Sunset Park High School

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