Ia Her
Sacramento,CA
Summary
Hardworking and reliable employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges. Skilled in multitasking, time management, and calulation. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Support Staff/Receptionist
Child Action Inc.
Rancho Cordova, CA
12.2023 - Current
- Greeted walk in clients and provided clients with assistance by identify clients reason of visit. Call the correct department to come and assist the clients.
- Answered incoming calls and directing calls to appropriate departments or personnel for further assistant.
- Provided administrative support to staff members including: labeling new clients files, filing files back into the correct file cabinet, scan drop files, check fax machine, and stock supplies room for varies department, when supplies are low.
- Review drop off and receive in mail attendance forms for completion and incomplete. Scan attendance forms after reviewing.
- Print attendance forms from email and scan.
- Check email and respond to staff.
Cashier/Cashier Team Lead/Digital Shopper
Walmart
Sacramento, CA
03.2008 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Satisfied customers with quick, accurate service under tight deadlines.
- Suggested comparable products to replace out-of-stock items.
- Completed pickup and shopping orders for customers via online.
- Secured and stored items until customer pickup.
Education
Certificate - Phlebotomy
California Institute of Medical Science
Fresno, CA06-2020
Some College (No Degree) - Accounting
California State University of Sacramento
Sacramento, CA01-2008
Some College (No Degree) - Accounting
Fresno City College
Fresno, CA01-2003
High School Diploma -
Clovis High
Clovis, CA06-2002
Skills
- Task Prioritization
- Quality Assurance
- Active Listening
- Work Indecently
- Team Management
- Good verbal/written communicate
- Flexible and Adaptable
- 10 Key by Touch
- 40 WPM
- Microsoft Office
- Excel
- Multitasking
- Organizational Skills
- Customer Service
Certification
- License CPT 1 with the State of California
References
References available upon request.
Timeline
Support Staff/Receptionist
Child Action Inc.
12.2023 - Current
Cashier/Cashier Team Lead/Digital Shopper
Walmart
03.2008 - Current
Certificate - Phlebotomy
California Institute of Medical Science
Some College (No Degree) - Accounting
California State University of Sacramento
Some College (No Degree) - Accounting
Fresno City College
High School Diploma -
Clovis High
- License CPT 1 with the State of California
Similar Profiles
ERIKA YOUNGERIKA YOUNG
Child Care Provider at Child Action IncChild Care Provider at Child Action Inc
Alanah JohnsonAlanah Johnson
Child Care Subsidy Coordinator at Child Action, IncChild Care Subsidy Coordinator at Child Action, Inc
Colette Elizabeth ReidColette Elizabeth Reid
Family Practitioner at Child Action North WestFamily Practitioner at Child Action North West