Assisting with psychodiagnostics evaluations for criminal, immigration, employment and civil cases and translating sessions from Russian, Georgian to English.
Provided administrative support to physicians and other healthcare staff.
Maintained confidentiality when handling sensitive medical information or discussing patient cases with colleagues.
Participated in client interviews, observed questioning process and documented information.
General Manager
Chito Gvrito
New York, NY
11.2021 - Current
Leading and managing service department by overseeing the quality of the service, monitoring and solving client complains and developing positive customer experience
Training and motivating employees to increase performance and productivity at workplace
Created schedules and monitored payroll to remain within budget.
Developed marketing strategies designed to increase brand awareness within target markets.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Education
B.A. - Psychology
Hunter College
01.2022
A.A - Psychology
Borough of Manhattan Community College
01.2020
B.A. - Law
Georgian Institute of Public Affairs
01.2017
Skills
Critical thinking and analyzing
Leadership and organizational
Complex problem‑solving
Team player
Communication
Detail‑oriented
Time Management
Administrative Skills
Top talent recruiting, hiring, and retention
Salary structure/compensation analysis
Proficient in Microsoft Word, Excel, Power Point, Microsoft Outlook, Google Docs, JASP
Languages
Georgian – Native
English – Fluent
Russian – Advanced
Accomplishments
2018 Leadership Program, Phi Theta Kappa, New York
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