Summary
Overview
Work History
Education
Skills
Awards/Accomplishments
Timeline
Generic

ITCHIDA ADKINS

Nashville,TN

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Ambitious & career-focused to obtain an entry-level position to expand skills while facilitating company growth.

Overview

14
14
years of professional experience

Work History

MARKET SALES MANAGER

UNITEDHEALTHGROUP
Nashville, TN
08.2018 - 04.2023
  • Responsible for achieving sales growth, team building, market share expansion, customer relationship and creating sales opportunities.
  • Conducted market research and analyzed sales data to identify trends and opportunities to determine customer needs and preferences within the territory.
  • Recruited & trained individuals to developed motivated high performance team on product knowledge, sales techniques, and customer service best practices to achieve goals.
  • Monitored team performance to ensure compliance with company policies and procedures.
  • Conducted weekly one-on-one meetings with agents to review their progress.
  • Performed regular coaching sessions to motivate team members and increase productivity.
  • Tracked monthly sales to generate reports for business development planning.

SUPPORT COORDINATOR

UNITEDHEALTHGROUP
Nashville, TN
09.2009 - 08.2018
  • Served as a Regional Support and oversaw team operation while worked closely with sales leaders to promote sales and retention.
  • Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
  • Generated weekly, monthly, quarterly reports for the sales department outlining progress towards goals.
  • Managed inventory levels of all products available for sale ensuring adequate stock is maintained at all times.

Education

BACHELOR OF SCIENCE, BUSINESS OPERATION MANAGEMENT -

UNIVERSITY OF PHOENIX
05-2026

STATE OF TENNESSEE LIFE, ACCIDENT & HEALTH INSURANCE -

KAPLAN FINANCIAL EDUCATION
01.2010

Skills

  • Analytical Thinking
  • Business Planning
  • Customer Service
  • Microsoft Word, Excel, PowerPoint
  • Organization
  • Relationship Building
  • Salesforce
  • Time Management
  • Team Collaboration
  • Training & Development

Awards/Accomplishments

  • Attained 124% of 2023 AEP Sales Goal
  • Attained 133% of 2022 AEP Sales Goal & Champion Club winner
  • Attained 119% of 2021 AEP Sales Goal
  • Collaboration Bravo Award: 2017, 2018, 2021
  • Compassion Bravo Award: 2017
  • Leadership Bravo Award: 2018, 2020, 2022
  • Performance Bravo Award: 2016, 2017, 2022, 2023
  • Quality Bravo Award: 2022
  • Super Star Award Nomination: 2017
  • Relationship Bravo Award: 2018

Timeline

MARKET SALES MANAGER

UNITEDHEALTHGROUP
08.2018 - 04.2023

SUPPORT COORDINATOR

UNITEDHEALTHGROUP
09.2009 - 08.2018

BACHELOR OF SCIENCE, BUSINESS OPERATION MANAGEMENT -

UNIVERSITY OF PHOENIX

STATE OF TENNESSEE LIFE, ACCIDENT & HEALTH INSURANCE -

KAPLAN FINANCIAL EDUCATION

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ITCHIDA ADKINS