Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Flanagan's on main
Park City, UT
12.2023 - Current
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer inquiries and complaints requiring management-level escalation.
Analyzed sales data to identify trends and adjust strategies accordingly.
Communicated regularly with customers to gain insights into their needs.
Proposed or approved modifications to project plans.
Supervised daily operations including scheduling shifts, assigning duties.
Worked effectively in team environments to make the workplace more productive.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sous Chef
Beano's cabin
Beavercreek, CO
11.2022 - 04.2023
Conducted frequent line checks to keep food at proper temperatures in holding zones.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Prepared workstations with ingredients and tools to increase efficiency.
Resolved conflicts between kitchen staff members in an efficient manner.
Ensured food preparation and presentation met high standards of quality and sanitation.
Improved performance of team members resulting in high-quality meals produced daily.
Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Assisted restaurant in meeting financial targets by achieving food quality objectives.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Observed food safety and sanitation protocols to reduce germ spread.
Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.
Monitored food products, driving quality, freshness and integrity.
Maintained accurate records for cost analysis purposes.
Assistant Manager
Panda Express
Front Royal, VA
10.2020 - 09.2022
Implemented quality control measures to uphold company standards.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Interviewed prospective employees and provided input to HR on hiring decisions.
Resolved customer inquiries and complaints requiring management-level escalation.
Analyzed sales data to identify trends and adjust strategies accordingly.
Organized training sessions for new hires to familiarize them with the workplace environment.
Communicated regularly with customers to gain insights into their needs.
Developed a system for tracking inventory and ordering supplies as needed.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained accurate records of sales transactions using point-of-sale systems.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.
Collaborated with management on developing strategic plans for achieving business goals.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Crew Lead
Warren County Parks And Recreation
Front Royal, VA
06.2019 - 09.2020
Monitored task completion to meet company standards for performance.
Performed regular inspections of equipment used by crew members to ensure proper functioning.
Displayed high standards for quality workmanship and routinely double-checked work.
Inspected sites before and after construction projects.
Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
Lubricated, cleaned or repaired machinery or equipment.
Inspected cleanliness, organization and safety of job sites after every shift.