Kiara Hunter
Nashville,Tennessee
Summary
Hardworking professional versed in community outreach, customer service, management, team building, and all aspects of running a successful business. This includes, but is not limited to, day-to-day activities, opening/closing procedures, banking, problem solving, merchandising, cost-cutting, and recruiting. Forward-thinking team leader skilled at operating departments effectively motivates individuals to perform excellence and fosters a team environment focused on group success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ramp Agent/Trainer
Southwest Airlines
10.2022 - Current
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Effectively motivated individuals to perform excellence and foster a team environment focused on group and individual success.
Assistant Store Manager
AT&T
10.2020 - 10.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Strengthened store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Medical Records Coordinator
D&S Community Services
07.2016 - 09.2020
- Improved patient care by accurately maintaining and updating medical records in a timely manner.
- Ensured data accuracy by performing regular audits of electronic and paper-based medical records.
- Implemented new software tools for streamlined case management, increasing efficiency in task completion across teams.
Floor Manager
Logan's Roadhouse
07.2013 - 08.2017
- Upgraded customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed daily store operations for smooth functioning and achieving sales targets.
Office Manager
The Law Firm of Dr. Bede Anyanwu
01.2015 - 06.2016
- Modernized office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Assistant Manager
Aeropostale
11.2012 - 01.2015
- Raised customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Manager
Dollar Tree
08.2011 - 11.2012
- Updated store operations for increased efficiency, implementing new processes and procedures.
- Controlled inventory levels to minimize stockouts while reducing overhead costs.
Education
License - Cosmetology
Empire Beauty School
Jackson, TN12.2018
High School Diploma -
Jackson Central-Merry High School
Jackson, TN05.2011
Skills
- Administrative Experience
- Aircraft Safety Checks
- Answering Phones
- Baggage Service Collaboration
- Business Analysis
- Clerical Support
- Community outreach
- Customer Relations
- Data Entry
- Developmental disabilities
- Direct Care/Support
- Employee Management
- Employee Orientation
- Employee Scheduling
- Equipment Inspection
- Event Setup
- Food Distribution
- Hair Styling
- Home Health
- Human Resources
- Leadership
- Loss Prevention
- Makeup Application
- Management
- Medical Records
- Merchandising
- Operations Support
- Operations Management
- Patient Confidentiality
- Performance Management
- Personal Care
- Recruiting
- Stock Management
- Store Management
- Weight and Balance Determination
Certification
- Driver's License
- Cosmetology License - Aug. 2019-Current
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Ramp Agent/Trainer
Southwest Airlines
10.2022 - Current
Assistant Store Manager
AT&T
10.2020 - 10.2022
Medical Records Coordinator
D&S Community Services
07.2016 - 09.2020
Office Manager
The Law Firm of Dr. Bede Anyanwu
01.2015 - 06.2016
Floor Manager
Logan's Roadhouse
07.2013 - 08.2017
Assistant Manager
Aeropostale
11.2012 - 01.2015
Assistant Manager
Dollar Tree
08.2011 - 11.2012
License - Cosmetology
Empire Beauty School
High School Diploma -
Jackson Central-Merry High School