Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Hi, I’m

Moiet James

Rochester,NY

Summary

Knowledgeable Communications Coordinator skilled at facilitating business operations by building successful internal and external communications plans. Proven skills in managing intranets, writing newsletters and cultivating positive media relations. Supports branding with focused and engaging copy.

Overview

18
years of professional experience
1
Certification

Work History

YMCA Of The Greater Triangle Area

Teacher
06.2022 - 06.2023

Job overview

HELPSS (Helping Early Literacy with Practice Strategies), implements evidence-based intervention package designed to enhance student reading fluency skills. Contributions to the program encompassed several key components:

  • Adult Modeling of Fluent Reading: Provided students with a clear and effective model of fluent reading, helping them develop a deep understanding of what proficient reading looks and sounds like.
  • Repeated Reading of Passages: Guided students through repeated reading exercises, allowing them to practice reading passages multiple times. This repetitive approach helped solidify their fluency and comprehension.
  • Phrase-Drill Error Correction: Employed phrase-drill error correction techniques to address and rectify reading errors promptly. This ensured that students received immediate feedback and learned from their mistakes.
  • Verbal Cueing: Supported student reading comprehension, through verbal cues to encourage students to think critically about any text they were reading. These cues promoted active engagement with material.
  • Retell Check: Conducted retell checks to assess their comprehension. This step allowed me to gauge their understanding of material and identify areas where additional support was needed.
  • Timely Performance Feedback: Provided students with timely and constructive feedback on their reading performance. This feedback was essential in helping them track their progress and make continuous improvements.
  • Reward Procedures: Implemented reward procedures to motivate and engage student readers. By offering incentives and recognition for their efforts, it encouraged their active participation.

Carroll Magnet Middle School

Technology Teacher
03.2022 - 06.2023

Job overview

  • Empowered STEM Learning: Played a pivotal role in developing STEM course objectives and student-learning outcomes, contributing to the school's educational mission
  • Fostered an environment conducive to technology-driven learning, igniting students' passion for computer theory, practical applications, Google Digital Skills, Python, and basic HTML
  • Progress Measurement and Assessment: Conducted in-depth research to design and implement robust assessment strategies, offering valuable insights into student progress and learning outcomes
  • These strategies helped tailor teaching methods for optimal results.

Sam’s Club

Membership Specialist
12.2021 - 04.2022

Job overview

  • Revenue Recovery Expertise: Demonstrated exceptional skills in member relations by recovering over $50,000 in unpaid membership dues
  • Employed effective negotiation techniques and tenacity to secure payments, thus substantially contributing to the club's financial health
  • Membership Growth Champion: Proactively identified opportunities to upgrade memberships, resulting in the successful upgrade of over 150 members since December 2021, generating $45,000 in annual recurring revenue
  • This achievement showcased a talent for upselling and relationship-building
  • Problem-Solving Excellence: Distinguished by ability to address and resolve critical customer issues through exemplary customer service, strategic planning, and a solutions-oriented approach
  • Elevated the member experience and loyalty.

Custom Dynamics

Marketing Strategist
08.2021 - 04.2022

Job overview

  • Strategic Marketing Leadership: Orchestrated marketing strategies, messaging, and key initiatives that significantly optimized user acquisition, conversion, and retention, strategically timed for a holiday season product launch
  • Cross-Functional Collaboration: Collaborated seamlessly with Product and Engineering teams, ensuring seamless alignment of external communications with product development and enhancements
  • Digital Media Prowess: Led the daily management of digital media strategies and assets across diverse social media channels, enhancing the organization's digital presence and cultivating a wider target audience
  • SEO & Analytics Proficiency: Elevated website traffic by 10% through the application of SEO best practices and rigorous analysis of content, email, and social media metrics
  • Provided actionable insights to the Marketing Director for continuous improvement.
  • Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.

Few Editorial & Creative

Marketing Manager
07.2021 - 04.2022

Job overview

  • Strategic Social Media Leadership: Guided a dynamic team in crafting and executing highly effective social media strategies, which expanded client reach and brand awareness by a notable 15%
  • Data-Driven Decision-Making: Conducted in-depth evaluations of marketing and branding strategies, meticulously identifying gaps and delivering strategic adjustments to achieve a remarkable 25% growth in total social media shares, engagement, and website traffic
  • Client Engagement Mastery: Enhanced client-follower relationships and loyalty by an impressive 10% through insightful surveys of online presence and engagement, fostering deeper connections
  • Efficiency and Organization: Demonstrated strong project management abilities by assisting the CEO in project scheduling, timetables development, and project management tools such as Slack and Asana
  • Established a streamlined pipeline system for client acquisition and management.

Center for Teen Empowerment

Development & Communications Coordinator
05.2019 - 07.2021

Job overview

  • Strategic Fundraising Transformation: Pioneered the transformation of a major fundraiser from an in-person event, attended by over 1,000 individuals, into a highly successful virtual experience
  • This strategic shift resulted in an impressive revenue increase from $80,000 to over $150,000 and a remarkable surge in event participation by more than 200%
  • Efficient Donor Database Management: Orchestrated the seamless transition of the donor database from Google Workspace to a CRM system, ensuring meticulous documentation and tracking of prospective and ongoing donors
  • This upgrade significantly streamlined donor management processes
  • Corporate and Private Donor Relations: Proactively recruited new corporate and private donors while nurturing existing relationships
  • Frequently reported fundraising plans to the Board of Directors and Advisory Board in support of a $6 million capital campaign, contributing to its success
  • Grant Acquisition Expertise: Researched and developed compelling grant proposals targeting foundations, government agencies, and corporate philanthropies
  • Secured over $250,000 in additional funding, bolstering the annual operating budget by an impressive 20% within two years
  • Metrics-Driven Approach: Utilized a data-driven approach to monitor and analyze communication metrics
  • Regularly measured the effectiveness of communication efforts, allowing for continuous improvement and optimization of external communication strategies to donors
  • Multi-Channel Marketing Success: Pioneered innovative digital and print marketing strategies, collaborating with local publications and Constant Contact
  • These strategies not only increased visibility but also boosted third-party fundraisers by a notable 40%
  • Enhanced Internal Communication Strategy: Spearheaded transformative internal communication initiatives, meticulously aligning them with organizational objectives
  • Developed and executed comprehensive communication plans, fostering a culture of transparency and information flow within the organization and community

WXXI (PBS) Public Broadcasting Council

Executive Administrative Assistant
08.2017 - 05.2019

Job overview

  • Strategic Fundraising Support: Provided invaluable support to the Vice President of Development in devising growth plans and strategies for major fundraising initiatives within a $5 million operating budget.
  • Donor Engagement Events: Planned and executed engaging events for major donors, including the WXXI Travel Club, WXXI television & radio, The Little Theatre, and PBS Education Department. These events played a crucial role in supporting overall fundraising goals.
  • Brand Promotion: Designed and ordered branded promotional items, enhancing the organization's image during events and donor interactions.
  • Efficient Payment Processing: Successfully integrated a new mobile payment/donation processing system for all events, ensuring accurate capture and logging of relevant donor information, which streamlined donation management.
  • Database Management: Conducted meticulous database maintenance and effectively managed data entry, ensuring accurate and up-to-date donor payment information.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.

Pathstone Pinnacle Apartments

Executive Administrative Assistant
05.2015 - 08.2017

Job overview

  • Administrative Excellence: Proficiently managed a range of administrative tasks, including call screening, executive calendar management, document preparation for meetings, and office organization
  • Demonstrated a keen eye for detail to maximize office efficiencies
  • Budget Responsibility: Entrusted with overseeing the office operating budget, which included supply ordering, planning community events, and supporting Pathstone corporate meetings
  • Skillfully managed financial resources to ensure smooth operations
  • Resident Support: Implemented Pathstone's open-door policy by effectively addressing residents' questions and concerns, fostering a sense of community and trust within the apartment complex
  • Intern Training: Mentored and trained administrative interns on conflict de-escalation protocols, rent payment processing procedures, and filing system management
  • Played a pivotal role in developing their professional skills
  • Cost Savings: Negotiated a new supplier deal that resulted in $3,000 in cost savings for office supplies, demonstrating strong negotiation and cost-consciousness.

SEIU Union

Administrative Assistant Intern
05.2015 - 09.2016

Job overview

  • Newsletter Creation: Commended for creating an engaging in-house newsletter to effectively communicate local union member achievements and the union's vision
  • Utilized Microsoft Publisher to craft visually appealing content
  • Efficient Reporting: Assisted in preparing regularly scheduled reports for regional conference calls, ensuring timely and accurate communication within the organization
  • Event Support: Developed signage for programs provided to union members, contributing to the success and visibility of union activities
  • Member-Focused Assistance: Provided administrative support to the on-site supervisor for the C.A.S.H tax program, directly assisting union members in navigating tax-related matters
  • Documentation and Coverage: Documented union rallies and protests using both a Nikon D90 camera and iPhone capabilities, ensuring accurate records and media coverage
  • Engaging Content Creation: Collaborated synergistically with cross-functional teams to craft compelling content for diverse communication channels such as newsletters, the intranet, and emails
  • This resulted in improved union member engagement and an informed workforce

Legislative Gazette

Staff Writer Intern
01.2015 - 05.2015

Job overview

  • Comprehensive Reporting: Covered various news beats related to state government, demonstrating a strong grasp of legislative issues and effective journalism skills
  • Visual Documentation: Photographed a wide range of events, policymakers, and government agencies, providing valuable visual coverage for news articles
  • Online Contribution: Wrote articles for the Gazette's online platform, legislativegazette.com, contributing to the publication's digital presence and readership
  • Active Engagement: Attended press conferences, rallies, demonstrations, and other political events, actively engaging with the political landscape to gather news and insights
  • Editorial Responsibility: Co-edited the weekly Gazette newspaper and maintained and updated the Gazette's Twitter presence, ensuring timely and accurate reporting.

iHeart Radio, Clear Channel

Journalism Intern
05.2014 - 08.2014

Job overview

  • Successfully managed the social media presence for multiple radio stations, including WHAM 1180, 95.1 The Brew, KISS 106.7, and 100.5 The DRIVE, increasing audience engagement and online visibility
  • Live Blogging Expertise: Maintained the daily live blogging of "The Daily Rundown" for The Wease Show on 95.1 The Brew, keeping listeners informed and engaged in real-time
  • Content Creation: Wrote news clips for News 1180 WHAM and edited sound bites for KISS 106.7 FM, contributing to the stations' news and entertainment content
  • Event Hosting: Hosted crowd-engaging promotional events for the radio stations, providing live updates via Facebook and Twitter during events, which increased audience interaction.
  • Collaborated with producers and management to develop newscasts, promotions and teases.

The Legal Project Law Firm

Law Firm Intern
01.2014 - 05.2014

Job overview

  • Assisted firm associates in client consultation and triage, ensuring clients received efficient and attentive service
  • Event Planning: Supported event planning for free mobile legal clinics in the Albany area, facilitating access to legal services for underserved communities
  • Database Development: Developed a local attorney contact database using Microsoft Access, streamlining communication and outreach efforts.

19th Ward Scripps Spelling Bee Competition

Director (Volunteer)
01.2017 - 01.2019

Job overview

  • Youth Empowerment: Revamped, coordinated, and directed the Spelling Bee competition in collaboration with the University at Rochester and Sigma Phi Epsilon.
  • This effort empowered and supported 100 children, leading to a remarkable 30% increase in student participation in the following year's State Scripps Competition.
  • Evaluated resources to identify creative strategies and additional needs.
  • Each student who participated at the spelling bee was given a $25 gift card, and winners from each grade level received a $500 dollar scholarship from the Rochester Area Community Foundation.

19th Ward Community Association

Kidz Zone Chairperson
05.2015 - 08.2019

Job overview

  • Youth Empowerment: Revamped, coordinated, and directed the Spelling Bee competition in collaboration with the University at Rochester
  • This effort empowered and supported 100 children, leading to a remarkable 30% increase in student participation in the following year's State Scripps Competition.

Political Campaigns

Campaign Volunteer
01.2005 - 01.2013

Job overview

  • Organizational Leadership: Played a pivotal role in campaign organization, effectively delegating precinct campaign packets to volunteers, ensuring coordinated efforts on the ground
  • Constituent Engagement: Collaborated with campaign staff to host constituent events, fostering direct engagement between candidates and the community
  • Voter Outreach: Actively participated in phone banking and voter outreach, contributing to the campaigns' outreach efforts and voter mobilization.

Education

University At Albany, SUNY
Albany, NY

Bachelor of Arts from Journalism & Criminal Justice
05.2015

University Overview

Skills

  • People Management
  • Data Management
  • Customer Engagement
  • Administering Social Media Accounts
  • Oversee Corporate Identity
  • Trend Monitoring
  • Digital Asset Management
  • Content Generation
  • Brand Development and Marketing
  • Microsoft Office
  • CRM Integration
  • Data Analysis and Modeling

Affiliations

Affiliations
  • Association of Fundraising Professionals (AFP) - Member Since 2018-Present
  • National Association of Black Journalists (NABJ) - Member Since 2018-Present
  • Phi Alpha Delta Pre-law Fraternity - Member Since 2011-Present
  • Rochester Women’s Giving Circle - Member From 2018-2019
  • 19th Ward Community Association - Member From 2011-2019

Certification

  • Cybersecurity Analyst Certification, IBM & Google Certifications Program - In-Progress
  • Project Management Certification, Google Certifications - In-Progress -
  • TEFL (Teach English as Second Language) Certification - TEFL Institution - (August 2016- Present)
  • CPR & First Aid Certified - American Heart Association - (Present)


Timeline

Teacher
YMCA Of The Greater Triangle Area
06.2022 - 06.2023
Technology Teacher
Carroll Magnet Middle School
03.2022 - 06.2023
Membership Specialist
Sam’s Club
12.2021 - 04.2022
Marketing Strategist
Custom Dynamics
08.2021 - 04.2022
Marketing Manager
Few Editorial & Creative
07.2021 - 04.2022
Development & Communications Coordinator
Center for Teen Empowerment
05.2019 - 07.2021
Executive Administrative Assistant
WXXI (PBS) Public Broadcasting Council
08.2017 - 05.2019
Director (Volunteer)
19th Ward Scripps Spelling Bee Competition
01.2017 - 01.2019
Kidz Zone Chairperson
19th Ward Community Association
05.2015 - 08.2019
Executive Administrative Assistant
Pathstone Pinnacle Apartments
05.2015 - 08.2017
Administrative Assistant Intern
SEIU Union
05.2015 - 09.2016
Staff Writer Intern
Legislative Gazette
01.2015 - 05.2015
Journalism Intern
iHeart Radio, Clear Channel
05.2014 - 08.2014
Law Firm Intern
The Legal Project Law Firm
01.2014 - 05.2014
Campaign Volunteer
Political Campaigns
01.2005 - 01.2013
University At Albany, SUNY
Bachelor of Arts from Journalism & Criminal Justice
Moiet James