Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Hobbies
References
Timeline
Generic

IAN AHUMUZA

Kampala,UGANDA

Summary

Dedicated student interested in applying excellent communication and interpersonal skills to a managerial role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Watoto Ambassodor

Watoto
Kampala, Uganda
03.2023 - Current
  • Greeted and welcomed international partners to events.
  • Represented the Organisation in a professional manner at all times.
  • Collaborated with other team mates on how to hit our targets as we represented Watoto.
  • Maintained relationships with Partners in the United States of America, showing them the impact of their partnership with Watoto, while attaining more partners for Watoto.
  • Actively participated in programs that explicitly laid down to potential and current partners what Watoto is all about.
  • Answered partners' questions and addressed challenges in person.
  • Created attractive visual displays for new products with an African touch that increased sale of Watoto merchandise.
  • Collaborated with regional manager regarding new and innovative ways to market brand.
  • Increased partnerships and brand awareness by conducting meaningful interaction sessions and engagements as I shared the vision and Impact of Watoto to the community in Uganda.
  • Impacted sales results by developing, supporting and executing direct marketing strategies.
  • Maintained professionality and efficiency while working closely with leadership.
  • Developed public relations strategies to influence public opinion or promote Watoto

Executive Officer

Tehilla Fresh Bakes
Kampala, Uganda
03.2019 - Current
  • Developed and implemented strategies to increase operational efficiency and reduce costs.
  • Monitored performance of staff members to ensure compliance with company standards.
  • Resolved customer complaints in a timely manner while maintaining high levels of service quality.
  • Managed daily operations including budgeting, forecasting, accounting, payroll and personnel administration.
  • Reviewed existing practices to identify areas for improvement or cost reduction initiatives.
  • Assisted the CEO in developing corporate plans by providing strategic advice on business growth opportunities.
  • Provided leadership support for projects by setting timelines, delegating tasks and monitoring progress.
  • Managed day-to-day operations and assisted in overall strategizing.
  • Cultivated successful business culture focused on performance optimization and goal attainment.
  • Identified product improvements to adapt to market shifts and corporate trends.

Intern

Watoto
Kampala, Uganda
10.2021 - 12.2021
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Created content for website pages, blog posts, and other online platforms.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Proofread documents before submitting them for review.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Supported senior staff members in the completion of complex projects within deadlines.
  • Attended conferences and trainings related to the organization's field of expertise and new software (dynamics)
  • Maintained accurate records of all activities performed throughout internship period.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Supported various program activities, assisting with administrative tasks.
  • Maintained accurate records and files pertaining to departmental areas of responsibility.
  • Created status reports on operational activities.
  • Handled incoming and outgoing supplies and packages and routed to appropriate departments and personnel.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Audited company's legal documents to verify compliant policies and procedures.

Administrator

Fast Internet Cafe
Kampala, UGANDA
10.2017 - 10.2018
  • Answered incoming calls and responded to customer inquiries.
  • Managed office supplies inventory and placed orders when necessary.
  • Processed payroll information according to established guidelines.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Responded promptly to customer complaints in a professional manner.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Checked office stock to determine supply levels and maintain inventory.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Monitored operations and reviewed records and metrics to understand company performance.

Education

BBA - Accounting

Makerere University
Uganda
02-2023

Skills

  • Brand Awareness
  • Customer Education
  • Product Knowledge
  • Customer Engagement
  • Customer Service
  • Interpersonal Skills
  • Professionalism
  • Analytical Skills
  • Time Management
  • Data Entry
  • Active Listening
  • Effective Communication
  • Teamwork and Collaboration

Affiliations

  • Together with a friend, we birthed the idea of a baking business which is still running and growing upto date.
  • I also like to teach, and i conduct music classes in schools and privately in peoples homes (those that home-school their children)
  • In addition to my teaching passion, I am a grade 5 teacher (ACE monitor) for Hope Junior School. ACE is an education curriculum thats used in Watoto.

Accomplishments

  • I completed a course where i attained a certificate in fields like leadership, song writing, music theory, bass guitar playing, worship and Discipleship.
  • I also completed a teacher training course for the ACE curriculum thats gradually being implemented in the Watoto schools

Certification

  • While attending University, i was an active member of the tax society and actively participated in trainings on new tax policies Uganda and advocating general tax compliance in the country.
  • During my studies at the university, i was actively involved in the Accounting Students body, where we organised seminars and discussions for different accounting students at the university and acquired an ASAMU certificate. (Accounting Students Association of Makerere University)

Languages

English
Professional
French
Limited
Luganda
Native/ Bilingual
Rukiga
Native/ Bilingual

Hobbies

  • Reading
  • Music
  • Basketball
  • Teaching
  • Swimming

References

References available upon request.

Timeline

Watoto Ambassodor

Watoto
03.2023 - Current

Intern

Watoto
10.2021 - 12.2021

Executive Officer

Tehilla Fresh Bakes
03.2019 - Current

Administrator

Fast Internet Cafe
10.2017 - 10.2018

BBA - Accounting

Makerere University

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IAN AHUMUZA