Ian Alexander
Oakland,CA
Summary
Employment Opportunity Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Legal Administrative Specialist
Immigration And Custom Enforcement (ICE) Work 40 Hrs Weekly
04.2023 - Current
- Reduced errors in legal documents by meticulously proofreading and editing drafts before submission.
- Assisted attorneys during trial preparation by summarizing deposition transcripts and organizing exhibits for presentation in court.
- Maintained organized electronic databases of legal resources, streamlining research efforts for the entire legal team.
- Coordinated schedules and appointments for multiple attorneys, ensuring optimal time management.
- Managed attorney calendars for court appearances, filing deadlines, and meetings to ensure efficient time allocation.
- Monitored deadlines for all ongoing cases using calendaring software to ensure prompt compliance with court orders and statutory requirements.
- Streamlined legal document processing by implementing efficient filing and organizational systems.
- Completed data entry of legal documents into electronic filing systems.
- Filed documents with courts on behalf of attorney.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Scheduled and made appointments for 20 attorneys.
Legal Administrative Specialist Hearings Customer Service Specialist
Social Security Administration, 40 Hours Weekly
08.2022 - 04.2023
- Reviews various aspects of hearing's operations, which may be crosscutting, for effectiveness and efficiency, identifies and evaluates actual or potential problem areas, trends, and other concerns; prepares reports and makes recommendations to address workload issues, concerns, and initiatives related to delivery of services or improvement in business practices, as appropriate
- Research claims-related policy and administrative problems
- Develop and correlate any necessary background information that would result in resolving the problem(s)
- Analyzes and interprets information from a variety of sources, including laws, regulations, legal opinions, claims manuals, publications for public use, and materials covering the latest decisions on policies and procedural questions
- Prepares reports and makes recommendations to address issues identified
- Analyzes inquiries for trends, which may indicate policy or procedural misconceptions or highlight areas of current interest
- Drafts memorandum identifies issues and makes recommendations to address the issues
- Periodically selects cases at the ready-to-schedule stage and examines them for sufficiency of development of the record for hearing
- Serves as the primary resource for hearings operations, at the administrative level and as such, provides guidance and advice to the administrative support staff, i.e., hearings customer service representatives, who perform various legal assistant support functions
- Ensures that aged and critical cases receive priority handling, are fully developed, and are processed expeditiously
- Prepares detailed written analysis of potential critical cases for review by administrative law judges.
Legal Assistant Hearing Customer Service Rep
Social Security Administration, 40 Hours Weekly
09.2015 - 08.2022
- Reviews and analyzes the case to ensure sufficiency of evidence or documentation and to ensure that the case is ready for hearing
- Develops cases meeting legal and regulatory requirements, outlining development taken on the initiative, which involves scrutinizing medical evidence, treatment, and treating sources so that the ALJ is fully cognizant of diagnoses and all areas of medical treatment provided by the claimant, exhibits to be included in the case record
- Marks exhibits in preparation of the case for hearing, Contacts unrepresented claimants by phone as part of the Pre-Hearing Development Contact program to explain the hearing process, and Works with individuals in various components of SSA to locate and secure missing documentation and/or prior files needed to fully develop the hearing request, Ensures that aged cases, terminally ill (TERI) cases, dire need cases, and all cases identified as critical are given priority
- All steps of the process are handled expeditiously.
Correction Officer
NYC Department Of Corrections, 40 Hours Weekly
03.2015 - 09.2015
- Interpersonal Communication Skills, Defensive Tactics, Firearms Training, First Aid/CPR, Adolescent Inmate Behavior Management, Mental Health Training, Inmate Disciplinary Procedures, Preventing Workplace Violence, Report Writing, Suicide Prevention, and Intervention, and Use of Force/Use of Restraints Procedures.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Effectively interacted with staff, offenders, visitors and public to maintain security within the facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors, and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Ensured accurate record-keeping by documenting incidents, medical issues, and daily activities diligently.
- Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
Senior Case Tech
Social Security Administration, 40 Hours Weekly
06.2012 - 03.2015
- Perform paralegal duties in a Hearing Office: scheduling hearings, developing evidence, marking exhibits, and closing cases
- Communicate daily with the public: claimants, attorneys, and representatives to answer inquiries relating to the SSA hearing process, regulations, and policy
- Provide and receive information related to the claimant's application and ensure case records are complete for the ALJs Input data into the Central Processing Management System (case tracking) to ensure efficient adjudication of cases.
- Collaborated with external agencies to secure resources for clients, ensuring optimal support and care.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
Personnelist
The United States Air Force Reserve
03.2010 - 10.2013
- Ensure the families of each Airman is cared for by verifying health benefits, life insurance, and proper housing allowances
- Review pays and entitlements with each member to communicate an understanding of the compensation package
- Ensure individuals' rights are secured by briefing them on Air Force Instructions
- Issue Military and Government I.D
- Cards to eligible members and their families
- In-process and out-process members entering or retiring from the US Air Force.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned wide range of simple and complex techniques from on-the-job training.
Education
Masters in Public Administration - International Inspection and Oversight
John Jay College
New York, NY05.2021
Bachelor of Arts in Mass Communication -
Lehman College
Bronx, NY12.2011
Skills
- Strong communication skills as well as interpersonal abilities Capable of commanding an audience when briefings and using slide shows Computer savvy in various Microsoft Office applications such as Word, Excel, and PowerPoint as well as Mac computers and their applications Able to type 40 words per minute Social Media Management, Video Editing, and Data Entry
- Court filings
- Office Administration
- Legal Research
- Legal Document Preparation
- File Management
- Electronic Filing Systems
- Calendar Management
- Document drafting
- Teamwork and Collaboration
- Time Management
- Efficient multi-tasker
- Attention to Detail
Veterans preference
Yes
Highestgradetitle
GS-11 Legal Administrative Specialist
Job related training
- John Jay College Masters level courses: Public Administration, Bureau Pathology and Performance Auditing, Public Sector Accounting & Auditing, Ethics for Public Administrators, Research Methods in Public Administration, International Public Policy and Administration, International Inspection and Oversight, Writing for Management, International Public Politics & Administration and Terrorism and Politics, Computer Applications in Public Policy and Management, Investigative Technique
- Air Force Tech School
- Navy class "A" technical school
- NYC Department of Correction Recruit Officer Training Program
- US Air Force Personnel Apprentice Course
Job related honors & awards
- National Defense Service Medal
- Navy Good Conduct Medal
- Global War on Terrorism Service Medal
- Global War on Terrorism Expeditionary Medal
Citizenship
U.S.A
Additional Information
In the US Navy from Aug 2003 to 2007
Timeline
Legal Administrative Specialist
Immigration And Custom Enforcement (ICE) Work 40 Hrs Weekly
04.2023 - Current
Legal Administrative Specialist Hearings Customer Service Specialist
Social Security Administration, 40 Hours Weekly
08.2022 - 04.2023
Legal Assistant Hearing Customer Service Rep
Social Security Administration, 40 Hours Weekly
09.2015 - 08.2022
Correction Officer
NYC Department Of Corrections, 40 Hours Weekly
03.2015 - 09.2015
Senior Case Tech
Social Security Administration, 40 Hours Weekly
06.2012 - 03.2015
Personnelist
The United States Air Force Reserve
03.2010 - 10.2013
Masters in Public Administration - International Inspection and Oversight
John Jay College
Bachelor of Arts in Mass Communication -
Lehman College
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