Ian Angles
Summary
Adept Certified Automotive Technician with a proven track record at Atlanta Road Body Shop, showcasing exceptional skills in vehicle inspections and a strong work ethic. Elevated shop efficiency and customer satisfaction through innovative repair solutions and effective team collaboration. Specializes in hybrid systems and bodywork repair, significantly reducing repair turnaround times.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Automotive Technician
Atlanta Road Body Shop
06.2024 - Current
- Enhanced customer satisfaction by providing timely and accurate diagnostic assessments of vehicle issues.
- Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
- Stayed current with manufacturer recalls and technical service bulletins, ensuring accurate diagnoses and appropriate repairs were performed on affected vehicles.
- Utilized advanced diagnostic tools to quickly identify root causes of complex automotive issues, expediting repairs and reducing labor costs.
- Assisted in inventory management tasks such as ordering parts or supplies when needed, minimizing delays due to lack of stock availability.
- Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.
- Streamlined repair processes for increased efficiency, reducing average turnaround time for vehicles in the shop.
- Collaborated with service advisors to accurately communicate repair needs to customers, resulting in higher approval rates for recommended services.
- Maintained up-to-date knowledge of industry best practices through continuous education and professional development opportunities.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Certified Automotive Technician
Caliber Collision
11.2022 - 06.2024
- Mentored junior technicians, improving their technical skills and overall job performance through hands-on training sessions.
- Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
- Utilized advanced diagnostic tools to quickly identify root causes of complex automotive issues, expediting repairs and reducing labor costs.
- Assisted in inventory management tasks such as ordering parts or supplies when needed, minimizing delays due to lack of stock availability.
- Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.
- Streamlined repair processes for increased efficiency, reducing average turnaround time for vehicles in the shop.
- Collaborated with service advisors to accurately communicate repair needs to customers, resulting in higher approval rates for recommended services.
- Supported a positive work atmosphere by actively participating in team meetings and offering constructive feedback when appropriate.
- Maintained up-to-date knowledge of industry best practices through continuous education and professional development opportunities.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
- Investigated customer complaints to identify cause of malfunctions.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Repaired and replaced worn and damaged components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Certified Automotive Technician
Specialty Paint and Body
10.2019 - 11.2022
- Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
- Utilized advanced diagnostic tools to quickly identify root causes of complex automotive issues, expediting repairs and reducing labor costs.
- Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.
- Streamlined repair processes for increased efficiency, reducing average turnaround time for vehicles in the shop.
- Collaborated with service advisors to accurately communicate repair needs to customers, resulting in higher approval rates for recommended services.
- Supported a positive work atmosphere by actively participating in team meetings and offering constructive feedback when appropriate.
- Maintained up-to-date knowledge of industry best practices through continuous education and professional development opportunities.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Certified Automotive Technician
Sky Collision
05.2016 - 10.2019
- Enhanced customer satisfaction by providing timely and accurate diagnostic assessments of vehicle issues.
- Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.
- Streamlined repair processes for increased efficiency, reducing average turnaround time for vehicles in the shop.
- Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
- Supported a positive work atmosphere by actively participating in team meetings and offering constructive feedback when appropriate.
- Maintained up-to-date knowledge of industry best practices through continuous education and professional development opportunities.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Repaired and replaced worn and damaged components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Certified Automotive Technician
Athens Chevrolet
08.2006 - 05.2016
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Explained estimates and determined repair timelines to manage customer expectations.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Contributed to a safe working environment by adhering to established safety protocols and promptly addressing identified hazards within the workplace.
- Implemented quality control measures that reduced rework instances by catching errors during initial repair stages instead of post-service evaluations.
- Maintained an excellent attendance record, consistently arriving on time and fully prepared to contribute to team success each day.
- Increased workshop efficiency with organization of tools and equipment.
- Enhanced workshop safety by adhering to and promoting best practices.
- Reduced repeat repair visits by implementing thorough quality control checks.
Education
No Degree - Automotive Collision
Athens Technical College
Athens, GASkills
- Vehicle inspections
- Fuel systems
- Welding Techniques
- Bodywork Repair
- Hybrid Systems
- Collision repair
- Strong Work Ethic
- Hand and power tools
- Replacing parts
- Valid Driver's License
- Estimating Work
- Electrical understanding
Certification
- ASE Certified Collision Repair & Refinish Technician - National Institute for Automotive Service Excellence.
- Automotive Service Excellence Certification (ASE)
- GA Driver's License
- I-CAR
Timeline
Certified Automotive Technician
Atlanta Road Body Shop
06.2024 - Current
Certified Automotive Technician
Caliber Collision
11.2022 - 06.2024
Certified Automotive Technician
Specialty Paint and Body
10.2019 - 11.2022
Certified Automotive Technician
Sky Collision
05.2016 - 10.2019
Certified Automotive Technician
Athens Chevrolet
08.2006 - 05.2016
No Degree - Automotive Collision
Athens Technical College
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