Dependable mechanical professional experienced with heavy equipment with a background working with mechanical, hydraulic and pneumatic machinery used in harsh environments and requiring continuous upkeep. Professionally resolves issues and restores optimum performance.
Overview
19
19
years of professional experience
Work History
Heavy Equipment Mechanic
City of Covington
Covington, Ga
11.2021 - Current
Operates a variety of hand, electric, and air-driven tools
Service and repairs vehicles and mechanical equipment
Inspects, adjusts and replaces necessary units and related parts in the performance of repair and maintenance work
Repairs brake, engine, electrical, fuel, hydraulic, transmission, ignition, air, exhaust, axle assemblies and related systems
Change and repairs tires and tubes
Evaluates status of mechanical equipment and vehicles and performs or schedules needed repairs
Provides emergency field assistance to disabled equipment as needed and appropriate
Assist in the preparation and administration of mechanical budgets in conformance with adopted policies and procedures
Maintains records, prepares reports and other specialized maintenance records of equipment and mechanical equipment
Perform other duties as required while using a variety of diagnostic scanning instruments and a variety of hand, electric, and air-driven tools
Inspects, adjusts and replaces necessary units and related parts in the performance of repair and maintenance work
Change and repairs tires and tubes
Provide emergency field assistance to disabled equipment as needed and appropriate
Conducts various analyses and inspections of vehicles and mechanical systems to determine the most cost-effective means of maintenance, repair or replacement
Assist in the preparation of bid specifications for vehicles and mechanical equipment
Assist in the preparation and administration of mechanical budgets in conformance with adopted policies and procedures.
Owner/Tech
G&I Auto BMW
Covington, Ga
01.2013 - Current
Inspect and troubleshoot all vehicles for repairs and safety issues
Use diagnostic computers, hand tools and power tools to repair vehicles
Maintain a clean and safe working area at all time, while using safety equipment and policies
Complete all invoice for parts and labor, run P&L report monthly to identify areas of losses
Ensure that all accounts are balance and accurate upon paying account owed
Research cars that are being purchased from auctions and arrange for wrecker to pick up deliver the vehicles
Maintaining a correct billing system, while generating invoices and account statements
Performing account reconciliations and maintaining accounts receivable files and records
Producing monthly financial and management reports.
Sales Manager
Star Business Solution/Postal Job Support
Norcross, GA
05.2014 - 01.2020
Obtained profitable results through the sales team by developing the team through motivation, counseling, skills development
Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish
Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls
Monitor the performance of the sales team by establishing a system of reports, QA side by sides and communication involving product knowledge
Planned and create team activities to a fun and exciting work environment for all associates
Managing payroll function and account receivable to ensure that all accounts and employee get paid accurately and on time each week or month
Investigating and resolving any irregularities or enquiries and assisting in general financial management and analysis.
Loss Prevention Payment Specialist
Purchasing Power
Atlanta, GA
07.2012 - 04.2014
Contact customers by telephone or email regarding delinquency and set up and/or re-establish payment arrangements
Negotiate repayment, with customers by means of pay-off and/or a payment plan
Must be organized and diligent to follow-up on customer’s promises to pay and payment commitments to ensure positive resolutions
Perform Skip Tracing on customers, using company provided tools & resources
Make recommendations to management to improve the overall strategies of collection efforts
Work a flexible schedule which includes, nights and weekends when required
Adhere to the FDCPA, state collection laws and work policies and procedures
Research payment issues and resolve appropriately
Display strong, written and verbal communication skills and high customer satisfaction
Resolve customer issues without escalations
Establish positive working relationships with peers and leadership.
Loss Prevention Manager/Investigator
Wal-Mart
Atlanta, GA
01.2008 - 01.2011
Protecting the assets of the company through the deterrence and investigation of shoplifters, associate, vendors, including gathering witness statements, analyzing situation and evidence
Prioritize work assignments for APA associate, pay attention to detail, communicate effectively and credibly with, associates, and local authorities with various media during investigations, judicial proceedings, and public speaking engagements
Identify and apprehend internal and external theft
Interview shoplifters, while following proper guidelines in processing and prosecuting of the suspects in custody
Prepare and present documents to local authorities and testify in court in the events of an investigation of necessary Conduct audits to ensure that billing and merchandise are correct
Routinely observing and recognizing potential safety issues throughout the facility and communicating them to Management or facility maintenance for repair
Communicate with store Manager with operation issues and procedures not being followed per company policy, while holding associate accountable their work
Conduct meetings in order to improve store operations while maintaining a safe environment for customers and associate at all times
Inspect all account receivables to ensure that all accounts are paid on time with no errors and that the cash office is balanced with no issues.
Loss Prevention Manager/Investigator
Kmart
Atlanta, GA
01.2005 - 11.2007
Manage LP associates and train on external and internal theft
Control all aspects of shrink from inventory to DSD/vendor
Operate Receiving and return to vendor Department for claims and credits
Generate company report and research cash shortage, line voids, price checks and refunds for dishonest associates
Develop internal case using POS system and other program such as I-find Operator Exception, and Transaction Exception Report
Hold safety meetings twice a week to ensure that associates are trained on proper safety procedures
Train all new cashiers on the importance of controlling cash shortage and following the company’s policy and procedures
Inspect all account receivables to ensure that all accounts are paid on time with no errors and that the cash office is balanced with no issues
Complete random till audits on associate to identify shortage and internal theft
Random audits on high theft merchandise and use proper tagging material to protect merchandise
Interact with local and federal law enforcement and judicial agencies as necessary to help develop and closed out customer theft cases
Check all reports to ensure that all workers comp claims are current and up to date
Organized store associate to pull out of date products on sales floor and in the receiving department.
Education
DeKalb Tech for Surgical Technology
Skills
Computer: MS Office
MS Word
Excel
Power Point
Spreadsheet
Interpersonal: Team player
Punctual
Reliable
Organized
Communication: People oriented
Good written communication skills
Verbal communication skills
Accomplishments
Wicklander-Zulawski and Associate, Inc Certification for Investigation, and Interrogation.
Awarded 2005 APC/Loss Prevention Rookie of the year.
Award for Best Shrink Controlled Retail/Store in Atlanta.
House of Commons Award for Outstanding work in the community
Leadership Award from United Achievers’ Community Service Inc.
Accomplishment Award from Mayor Susan Fennell in Canada
Award from Canadian Red Cross Society for Emergency First Aid Assistant