Ian Arlia
Finleyville,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Mechanic
PRT
Pittsburgh, Pennsylvania
05.2025 - Current
- Diagnosed mechanical problems using testing devices, leading to timely repairs and enhanced vehicle safety.
- Checked engines, brakes, and suspension systems for safe operation.
- Fixed electrical wiring, starters, and charging systems.
- Analyzed and diagnosed automotive problems, executing skilled mechanical work to ensure optimal vehicle performance.
- Serviced PRT fleet vehicles with hand tools and diagnostic equipment.
- Performed routine maintenance following PRT shop procedures.
- Replaced engine components including filters, belts, hoses and pumps.
- Changed worn belts, hoses, and fluids on assigned vehicles.
- Documented repair work and parts usage for PRT service records.
- Replaced parts using hand tools, power tools, and diagnostic equipment.
- Inspected steering systems, suspension joints and wheel bearings for signs of wear.
- Tested vehicle engines to identify malfunctions.
- Conducted regular inspections of vehicles to ensure they were safe to drive.
- Repaired or replaced faulty electrical wiring systems in automobiles.
- Adjusted carburetors, valves and other related components to ensure optimal performance.
- Diagnosed mechanical issues using specialized tools and equipment.
- Inspected heavy trucks for mechanical issues, leaks, and worn components.
- Applied in-depth automotive repair knowledge to promote high-quality customer service.
- Coordinated with supervisors to prioritize vehicle readiness and streamline repair processes.
- Documented repair work, parts usage, and maintenance records.
- Coordinated with shop staff on repair priorities and workflow.
- Inspected employer equipment for wear, leaks, and mechanical damage.
- Repaired engines, hydraulics, and brakes on employer service vehicles.
- Replaced worn parts using hand tools and diagnostic equipment.
- Performed preventive maintenance on employer fleet and shop machinery.
- Tested repaired equipment for safe operation before release.
- Troubleshot electrical and mechanical problems on heavy equipment.
- Coordinated with operators to schedule repairs and service downtime.
- Scheduled and performed preventive maintenance.
- Maintained records of repairs made to all machines in the facility.
- Operated heavy-duty vehicles for the purpose of transporting materials and personnel on site.
- Conducted regular inspections to detect potential issues with machinery.
- Installed new or repaired parts, such as gears, shafts, bearings, valves, pumps, cylinders and other components.
- Ensured that all safety regulations were met when operating machinery.
- Ordered necessary supplies for vehicle repairs from vendors. and fabricated special parts for repair needs.
- Ensured that all safety regulations were met when operating machinery.
- Ordered necessary supplies for vehicle repairs from vendors. and fabricated special parts for repair needs.
Motorcycle Technician
Hot Metal Cycles
Pittsburgh, Pennsylvania
01.2025 - 05.2025
- Diagnosed motorcycle engine, electrical, and brake issues at independent cycle shop
- Executed routine maintenance, tune-ups, and fluid services on street and custom bikes, ensuring optimal performance and rider safety.
- Repaired drivetrains, clutches, tires, and suspension components using hand and power tools
- Inspected motorcycles for safety compliance and roadworthiness before customer delivery
- Communicated repair findings and service needs to riders and service staff
- Documented work orders, parts usage, and completed service records accurately
- Rebuilt engines and assembled components for vintage and performance motorcycles
- Provided estimates of expected labor costs prior to beginning work on a customer's vehicle.
- Inspected vehicles to detect any malfunctions or safety issues.
- Installed accessories such as saddlebags and windshields to enhance motorcycle functionality and rider experience.
- Assisted customers in selecting the right parts for their needs based on technical knowledge of product lines.
- Researched motorcycle parts availability from various suppliers.
- Test motorcycles for proper performance after service was completed.
- Completed documentation of all work performed in accordance with company policies.
- Informed customers about motorcycle maintenance procedures and best practices to promote safe riding and long-term vehicle care.
- Ensured that all safety protocols were followed while performing repairs on motorcycles.
- Utilized hand tools and power tools safely during repair processes.
- Replaced worn or broken parts such as brakes, chains, sprockets and cables.
- Demonstrated excellent problem solving skills to diagnose complex issues quickly.
- Maintained current knowledge of industry trends and advancements. with industry trends through continuing education courses.
- Followed manufacturer guidelines when completing warranty work orders.
- Performed routine maintenance and repairs on motorcycles, including oil changes, brake repair, tire replacement, and engine tuning.
- Monitored inventory levels of shop supplies and ordered new items as needed.
- Adjusted carburetors, clutches, valves and ignition systems according to specifications.
- Diagnosed mechanical problems using specialized computer diagnostic equipment.
- Fabricated custom components when needed for special projects.
- Lubricated or replaced damaged and malfunctioning cables.
- Replaced brake pads and brake systems, allowing riders to stop quickly and safely.
- Installed new tires and wheels to repair flats, damage or wear.
- Identified fluid leaks from engine oil, gear oil, coolant and fuel to determine root cause and repair.
- Evaluated frame for cracks or stress fractures and repaired by welding.
- Restored major systems in motorcycles and similar vehicles from cooling systems to fuel systems.
Owner/Operator
A&D Custom Cycles
05.2014 - 01.2025
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Maintained functional and organized building areas and equipment, enhancing overall business performance.
- Implemented business strategies, increased revenue, and effectively targeted new markets.
- Scheduled employee shifts based on customer traffic patterns and individual strengths, optimizing service delivery.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Assessed income and expenses and adapted plans to improve profit levels.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Created business plan and established processes and procedures to deliver superior [Product or Service] to customers.
- Evaluated company performance against objectives and adjusted strategies to improve results.
- Coordinated purchasing activities to maintain stock levels and meet customer demands., sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Harley-Davidson Master Technician
Hot Metal Harley-Davidson
01.2001 - 05.2014
- Upheld brand reputation through adherence to manufacturer guidelines during all repairs, ensuring vehicles met required specifications.
- Mentored junior technicians, improving their skillsets and contributing to overall shop productivity.
- Assisted coworkers with complex tasks and shared technical knowledge, enhancing team efficiency.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Delivered top-notch customer service by efficiently diagnosing vehicle problems and clearly explaining repair options to clients.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Optimized workflow efficiency by organizing the workspace for optimal access to tools, equipment, and parts needed for each job.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
- Recommended alternative repair solutions to enhance cost efficiency while ensuring quality and safety standards.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Streamlined repair processes by implementing new diagnostic tools or techniques learned from professional development opportunities.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Conducted safety and emissions inspections to ensure compliance with regulations.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Maintained accurate records of time and materials required to perform repairs and service.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Read and followed technical documentation to complete accurate repairs.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Repaired and replaced worn and damaged components.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Investigated customer complaints to identify cause of malfunctions.
- Explained estimates and determined repair timelines to manage customer expectations.
- Analyzed vehicle data using advanced diagnostic equipment.
- Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Education
Motorcycle Technician -
Motorcycle Mechanics Institute
Phoenix, AZ01-1991
Skills
- Motorcycle repair proficiency
- Adaptability to new technology
- Workshop safety
- Computerized Diagnostic Tools
- Performance modifications
- Customer service
- Time management
- Repairs and maintenance
- Multitasking
- Reliability
- Organizational skills
- Electrical systems expertise
- Hand tools mastery
- Engine diagnostics
- Vehicle Inspection
- Teamwork and collaboration
- Problem solving abilities
- Dyno-tuning
- Full customization
- Electrical troubleshooting
- Diagnostic scanners
- Vehicle inspection
- Preventive maintenance
- Parts ordering
- Problem solving
- Shop safety
- Attention to detail
- Technical communication
- Team collaboration
- Driveability diagnostics
- Troubleshooting and diagnosis
- Service documentation
- System repairs
- Estimate preparation
- Service scheduling
- Maintenance scheduling
- Diagnostic expertise
- Computer diagnostics
- Engine overhauls
- Work Planning and Prioritization
- Estimating work
- Troubleshooting and Diagnostics
- Customer relationship management (CRM)
- Vendor relations
Certification
- CDL Class A - P,T,N
- PA Inspection License - S4 - All Vehicles
- PA Emission License
- FCAA Section 609 - Motor Vehicle Air Conditioning Refrigerant Recovery and Recycling
Timeline
Mechanic
PRT
05.2025 - Current
Motorcycle Technician
Hot Metal Cycles
01.2025 - 05.2025
Owner/Operator
A&D Custom Cycles
05.2014 - 01.2025
Harley-Davidson Master Technician
Hot Metal Harley-Davidson
01.2001 - 05.2014
Motorcycle Technician -
Motorcycle Mechanics Institute