Ian Baker
Orlando,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Intelligence Sergeant
United States Army
01.2022 - Current
- Conduct detailed analysis of intelligence data to identify trends, threats, and potential areas of concern. Evaluate intelligence information from various sources, including human intelligence (HUMINT), signals intelligence (SIGINT), and geospatial intelligence (GEOINT).
- Prepare comprehensive intelligence reports, summaries, and briefings for senior leadership and mission planners. Ensure the accuracy, relevance, and timeliness of intelligence products.
- Supervise and mentor junior intelligence analysts, providing guidance and training to enhance their analytical skills and operational effectiveness. Coordinate team efforts to ensure the successful completion of intelligence tasks and objectives.
- Provide actionable intelligence support for mission planning and execution. Collaborate with other military units and agencies to ensure the integration of intelligence operations into overall mission strategies.
- Oversee the collection, storage, and retrieval of intelligence data. Maintain intelligence databases and ensure the proper classification and dissemination of sensitive information.
- Conduct threat assessments and develop strategies to mitigate potential risks. Monitor and evaluate adversary capabilities and intentions to support proactive decision-making.
- Participate in the development and execution of operational plans. Provide intelligence input to support the formulation of tactics, techniques, and procedures.
- Deliver intelligence briefings and presentations to senior commanders and stakeholders. Communicate complex intelligence findings clearly and concisely.
- Work closely with other intelligence disciplines and interagency partners to share information and coordinate efforts. Foster relationships with external organizations to enhance intelligence-gathering capabilities.
- Stay updated on the latest intelligence analysis techniques, tools, and technologies. Participate in professional development activities to enhance skills and knowledge.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Created useful and timely intelligence products to support field operations.
Planner
Orange County Government
08.2019 - 01.2022
- Supported the Chief Planner with work products related to major work elements of the section and manage the comprehensive plan amendment cycle.
- Conducted research and analysis to gather data, prepare reports, and handle general meeting preparation and necessary public contact. Stayed informed about new planning trends and legislation relevant to the section's work programs.
- Provided input to assist the Chief Planner in developing and compiling information for the respective section’s work programs. Managed work programs as assigned.
- Assisted Chief Planner in implementing procedures and techniques for gathering necessary planning data and program implementation.
- Coordinated and managed the report processing, ensuring that research, reports, and analysis documents are conducted and completed according to established standards in the section.
- Provided input to assist the Chief Planner in establishing standards for research and reported processing and developing methods for information dissemination to the public.
- Coordinated with internal and external agencies. Attended public meetings with special interest groups, homeowner associations, developers, and the general public to reconcile differences related to proposed development.
- Assisted the general public with planning-related questions and provided superior customer service.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
Recreation Community Center Supervisor
ORANGE COUNTY PARKS AND RECREATION
06.2016 - 08.2019
- Supervised recreation center staff to ensure day-to-day operations remained optimal and consistent with community needs
- Managed program budgets totaling over $100,000, ensuring efficient allocation of resources and adherence to financial guidelines.
- Prepared quotes for new products and services and composed site budgets
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste
- Developed strategies to achieve high quality outreach to the communities including meetings, events and entertainment
- Developed, oversaw and administered recreational programs, most specifically after school, summer camp and holiday camp programs, and provided exemplary customer service to the families of those programs
- Strengthened customer loyalty by handling advanced issues with diplomacy, knowledgeable service and professionalism
- Coordinated a variety of field trips and special events with multiple vendors and contractors who provided services to the community center
- Collected and approved revenue collections and properly allocates collections to specific accounts
- Ensured the maintenance of community center fitness equipment was upheld and proper work requests were issued to quickly repair damaged machines
- Created, organized and altered data collection as necessary for the assured performance of programs
- Assisted Site Supervisor in formulating best practices for meeting performance goals of the center
- Responded to customer requests via telephone and email and effectively answered questions and inquiries
- Managed client correspondence and tracked records to foster office efficiency.
Program Director
YMCA OF SOUTH FLORIDA
04.2015 - 12.2015
- Represented the organization at meetings and events to create and maintain high quality working relationships to further the advancement of the organization's mission
- Ensure systems are in place for the identification and collection of program fees at assigned program sites and they are kept current at all sites
- Ensure sites are consistently and adequately in compliance with the requirements of funder, CSC
- Organize events to increase community involvement and overall exposure of the YMCA; i.e
- Contact vendors/venues
- Ensure requirements are met to guarantee optimization of contracts
- Prepared speeches for himself and others to administer high quality information to inquiring parties
- Addressed program and policy issues and developed best practices to improve delivery of services
- Addressed and resolved technical, financial and operational concerns by working with team members and directors
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
Assistant Program Coordinator
CENTRAL FLORIDA YMCA
08.2010 - 03.2015
- Coordinate connections to outside resources and support systems, and promote community involvements through ongoing communication, outreach and education
- Answered, transferred, and documented phone calls to ensure proper handling and deliverance of customer service
- Created and marketed after school and sports programs to ensure quality deliverance of programs and effective turnout
- Assisted with fundraising and marketing projects within the organizations
- Recruit, train and manage staff, interns and volunteers.
Education
Master of Public Administration -
University of Central Florida
06.2019
Bachelors of Science Degree in Public Administration -
University of Central Florida
12.2014
Minor in Non-Profit Management -
University of Central Florida
12.2014
High School Diploma -
Colonial High School
Orlando, Florida06.2010
Skills
- Negotiation
- Investigative research
- Verbal and written communication
- Staff management
- Strategic planning
- Budgeting
- Data collection and analysis
- Strong interpersonal skills
- Client relations strength
- People-oriented
- Natural leader
- Active listening skills
Timeline
Intelligence Sergeant
United States Army
01.2022 - Current
Planner
Orange County Government
08.2019 - 01.2022
Recreation Community Center Supervisor
ORANGE COUNTY PARKS AND RECREATION
06.2016 - 08.2019
Program Director
YMCA OF SOUTH FLORIDA
04.2015 - 12.2015
Assistant Program Coordinator
CENTRAL FLORIDA YMCA
08.2010 - 03.2015
Master of Public Administration -
University of Central Florida
Bachelors of Science Degree in Public Administration -
University of Central Florida
Minor in Non-Profit Management -
University of Central Florida
High School Diploma -
Colonial High School
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