Ian Bancher

Mark Johnson, The Care Shop, 909-364-0444

Cindy Lyman RN, UCI Transport, 909-224-2124

Mike Lim, personal reference, 909-973-6483

• Assisted healthcare professionals with patient care and daily operational tasks.
• Improved patient satisfaction by providing compassionate and efficient care in a busy hospital setting.
• Reduced stress levels among patients by offering empathetic listening skills when needed – creating positive relationships built on trust.
• Monitored patient safety and comfort by moving, positioning and lifting patients to achieve adequate covering and comfort, maintaining polite, courteous, professional demeanor.
• Coordinated patient transportation to various departments within facility.
• Trained new staff on hospital protocols and safety procedures.
• Provided support during patient admissions and discharges, ensuring smooth transitions.
• Ensured timely patient transport for procedures, minimizing delays and optimizing hospital operations.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Transported patients throughout medical center using appropriate modes of transportation and patient identification protocols.

• Maintained cleanliness and organization of dining areas to enhance guest experience.
• Assisted servers by promptly clearing tables and resetting for new guests.
• Monitored inventory levels of supplies and restocked as necessary during shifts.
• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Collaborated with team members to improve service speed and quality during peak hours.
• Reduced wait times for tables by quickly clearing and resetting them after guests departed.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
• Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
• Assisted servers in providing efficient service for improved guest experiences.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Displayed excellent time management skills while balancing multiple tasks simultaneously.
• Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
• Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
• Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
• Improved team efficiency with proactive assistance in dishwashing and kitchen prep tasks.
• Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
• Assisted with bussing tables and cleaning up spills.

• Maintained cleanliness and sanitation standards across facility to ensure safe environment.
• Operated cleaning equipment, including vacuums and floor scrubbers, efficiently and safely.
• Managed waste disposal and recycling programs to promote environmental sustainability.
• Conducted routine inspections of premises to identify maintenance needs and report issues promptly.
• Developed efficient cleaning schedules to optimize workflow and minimize downtime.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Kept building spaces premises clean inside and outside.