Summary
Overview
Work History
Education
Skills
Archery, edged weapon Enthusiast
Timeline
Generic

Ian Bancks

North Charleston,SC

Summary

Attentive and enthusiastic Meat Department Manager with background in training, team leadership and schedule coordination. Knowledgeable about retail operations and all areas of meat department, including proper equipment use, cleaning standards and maintaining food safety.

Overview

28
28
years of professional experience

Work History

Meat Cutter

Publix Super Markets Inc
05.2021 - Current
  • Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Cut meats to customer specifications and answered questions about specialty products.

Meat Department Manager

Publix Super Markets Inc
04.2017 - 04.2021
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers
  • Established team priorities, maintained schedules and monitored performance.
  • Trained new employees on handling, safety and stocking procedures.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Assistant Meat Manager

Publix Super Markets Inc
04.2015 - 04.2017
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Trained new employees on handling, safety and stocking procedures.
  • Assisted Meat Manager with maintaining profit margin in accordance with sales goals, expenses, price changes and waste management.
  • Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.

Meat Cutter

Publix Super Markets Inc
03.2007 - 04.2015
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut meats to customer specifications and answered questions about specialty products.

Grocery Team Leader

Publix Super Markets Inc
03.2003 - 03.2007
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Trained newly hired sales team in upselling techniques.
  • Mentored new sales associates to contribute to store's positive culture.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Performed key tasks to promote inviting grocery store appearance.

Stock Clerk

Publix Super Markets Inc
01.1996 - 03.2003
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Checked and pulled defective or expired products from shelves.
  • Answered customer questions and provided detailed product information.

Bagger

Publix Super Markets Inc
03.1995 - 01.1996
  • Bagged customer purchases while paying mind to industry best practices.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Assisted with maintaining clean and organized store appearance.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.

Education

AA - Business Management

St. Johns River State College
St. Augustine, FL

Skills

  • Operational Safety
  • Sanitary Standards
  • Inspection Processes
  • Meat Weighing and Labeling
  • Safe Food Handling
  • Constructive Feedback
  • Customer Engagement
  • Management
  • Regulatory Guidelines
  • Safe Work Practices

Archery, edged weapon Enthusiast

I am a novice Archer.  I enjoy long range target practice. I also collect swords and knives.  The MIT Pirate Certificate became available in the Fall of 2011. Students who have completed Archery, Fencing, Pistol (Air Pistol or Rifle) and Sailing. All i need is some proficiency in sailing and could be a certifiable Pirate.

Timeline

Meat Cutter

Publix Super Markets Inc
05.2021 - Current

Meat Department Manager

Publix Super Markets Inc
04.2017 - 04.2021

Assistant Meat Manager

Publix Super Markets Inc
04.2015 - 04.2017

Meat Cutter

Publix Super Markets Inc
03.2007 - 04.2015

Grocery Team Leader

Publix Super Markets Inc
03.2003 - 03.2007

Stock Clerk

Publix Super Markets Inc
01.1996 - 03.2003

Bagger

Publix Super Markets Inc
03.1995 - 01.1996

AA - Business Management

St. Johns River State College

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