IAN BARNETTE
Assistant Director
Buena Park,California
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Over 25 years of customer service, production, maintenance and construction leadership experience, holding positions of increasing scope and responsibility. Strong background in estimating, negotiating budgets and contracts, and creating timescales with clients and managers. Highly experienced in creating effective production and operation schedules; overseeing production and operations adjusting schedules as needed, as well as cross-functional department communication and event planning and management. Effective leader who can supervise and motivate a large team of employees ranging from managers, supervisors, facility technicians, carpenters, FX technicians to audio technicians. Proficient in working with all stages of city/county/fire department and Marshall permit process as it relates to new construction, maintenance, refurbishment and temporary/special events.
Overview
25
25
years of professional experience
Work History
Maintenance and Construction Assistant Director
VILLAGE MANAGEMENT SERVICES
Laguna Woods, California
03.2019 - Current
- Responsible for oversight of the Maintenance Operations Division to include Administration, Plumbing, Appliances, Carpentry, Paint, Electrical, and Facility/Asset Management
- Servicing more than 2,500 residential buildings encompassing 12,425 dwelling units; seven clubhouses, five pools, full golf facility with a restaurant and a bar/ lounge, a golf maintenance building, four maintenance buildings, and a 65,000 square foot office building
- Responsible for the planning and implementation of a multi-million-dollar budget where spending was reduced by 2% with increased efficiency in the Division
- Implemented process improvements, increased documentation; created Standard Operating Procedures and standardize services to assist with consistent day-to-day activities
- Increased service to the residents by implementing weekly reviews of service work performed to identify and improve underperforming staff and equipment
- Implemented stronger oversight closing over 25,000 service orders, of which, more than 24,000 were closed within 20 days
- Increased the 20-day average service order close rate from 92% to 96%
- Reduced return service calls and damage by workers by implementing process improvements.
Manager of Production
KNOTT’S BERRY FARM
Buena Park, California
01.2008 - 02.2019
- Directly responsible for the oversight and execution of day-to-day production activities and new product launch - in addition to theme park wide overlays such as the Boysenberry Festival, Knott’s Scary Farm, Knott’s Merry Farm and New Year’s Eve. The park is open 364-days a year and spans across 160-acres which encompasses five themed areas, dozens of rides, a 320-room hotel, restaurants, The Marketplace, a waterpark, three outdoor stages, four indoor stages including a complete full-service theater with a capacity of 2,000
- Multi-million-dollar budget planning and management where spending was decreased by 4%
- Maintained high quality of service by establishing and enforcing organization standards
- Developed reporting procedures and systems; facilitated corrections to malfunctions within process control points; initiated and fostered a spirit of cooperation within and between departments
- Supervise over 100 employees with full responsibility for recruiting, interviewing, hiring and training of personnel within 90% of capacity and reduced the number of underperforming employees
- Improve efficiency of production by migrating employees and equipment to maximize utilization
- Responsible for ongoing inspections of maintenance and capital projects to ensure code compliance of new and existing structures
- Direct oversight of the major refurbishment and enhancements of both the Timber Mountain Log Ride and Calico Mine Ride
- Direct oversight of the construction of the Voyage to the Iron Reef
- Proficient with city and state permitting processes and interaction with all levels of government including DOSH.
Education
B.S - Business
University of Phoenix
Skills
Contract Negotiation
Timeline
Maintenance and Construction Assistant Director
VILLAGE MANAGEMENT SERVICES
03.2019 - Current
Manager of Production
KNOTT’S BERRY FARM
01.2008 - 02.2019
B.S - Business
University of Phoenix
Similar Profiles
Chontelle CriteChontelle Crite
Maintenance Operations Coordinator at Village Management ServicesMaintenance Operations Coordinator at Village Management Services
Sharon HongSharon Hong
Landscape Operations Coordinator at Village Management ServicesLandscape Operations Coordinator at Village Management Services
Cesar HernandezCesar Hernandez
Interior Maintenance at Village Management ServicesInterior Maintenance at Village Management Services
Miguel MagdalenoMiguel Magdaleno
Recreation Supervisor at Village Management ServicesRecreation Supervisor at Village Management Services
Marlene MirelezMarlene Mirelez
Behavioral Health Clinical Specialist at Elevate patient financial servicesBehavioral Health Clinical Specialist at Elevate patient financial services