Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Ian Barno

Summary

Dynamic and results-oriented Convenience Store Manager with a proven track record of success in overseeing store operations and delivering exceptional customer service. Proficient in managing cash handling processes with precision and integrity, ensuring compliance with financial regulations and company policies. Adept at leading and developing high-performing teams to achieve sales targets and operational excellence. Seeking to leverage extensive experience in cash management and operational leadership to excel in a challenging role within the banking industry.

Overview

5
5
years of professional experience

Work History

Service Valet

Penske Automotive
01.2024 - Current
  • Assisted management in maintaining an organized work area, contributing to efficient daily operations within the valet department.
  • Reduced wait times for guests by effectively coordinating vehicle rotations during peak hours of operation.
  • Boosted team morale through active participation in regular meetings, contributing constructive feedback, and supporting coworkers in daily tasks.
  • Developed positive relationships with clientele through attentive listening, clear communication, and personalized assistance when needed.
  • Greeted and assisted customers promptly upon arrival, providing a warm and welcoming atmosphere.
  • Handled cash transactions accurately and securely, adhering to company policies and procedures.
  • Safeguarded client property by diligently inspecting vehicles for damage upon arrival and departure.
  • Exemplified exceptional driving skills under various weather conditions while safely maneuvering guest vehicles within tight spaces or heavy traffic areas as necessary.

Convenience Store Manager

GMoney
05.2019 - 06.2023
  • Ensured compliance with all local, state, and federal regulations related to store operations, safety protocols, and licensing requirements.
  • Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
  • Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.
  • Maintained high standards of cleanliness and organization within the store to create a pleasant shopping experience for customers.
  • Managed all aspects of cash handling processes, including opening and closing cash registers, counting cash drawers, and preparing daily cash reports.
  • Implemented and enforced strict cash handling procedures to ensure accuracy and security, minimizing discrepancies and mitigating risks of loss or theft.


Education

Accounting And Finance

Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ
05.2025

Skills

  • Strong Work Ethic
  • Conflict Management
  • Guest flow management
  • Reliability and punctuality
  • Cash handling proficiency
  • Professional Appearance
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking and Organization
  • Customer Communication

Additional Information

LEADERSHIP EXPERIENCE: Driven and innovative, I've taken the helm as the operations manager of a thriving Assyrian pickleball league, spearheading its growth, organization, and marketing initiatives. My journey has been marked by strategic decision-making, effective team leadership, and a relentless drive for excellence in every aspect of league management.

Key Accomplishments:
League Operations Management:
I've meticulously orchestrated the logistics of our pickleball league, ensuring smooth operations from registration to gameplay. This entails coordinating court reservations, scheduling matches, and overseeing equipment procurement to guarantee a seamless experience for players.

Team Leadership:
Guiding a team of dedicated individuals, I've fostered a culture of collaboration and accountability. Through effective delegation and clear communication, we've streamlined processes, optimized workflows, and cultivated a cohesive team spirit essential for success.

Media and Marketing Strategy:
Recognizing the power of effective branding and communication, I've spearheaded our league's media and marketing efforts. Leveraging social media platforms, email campaigns, and targeted advertising, we've expanded our reach, attracted new players, and enhanced the league's visibility within the pickleball community.

Community Engagement:
Beyond the court, I've championed initiatives to engage with our local community and promote the sport of pickleball. From organizing charity tournaments to partnering with churches and other leagues within the community, we've fostered a sense of belonging and inclusivity, enriching the lives of players and supporters alike.

Vision for the Future:
Looking ahead, my vision for our Assyrian pickleball league is one of continued growth, innovation, and community impact. By staying true to our core values of inclusivity, integrity, and excellence, I'm committed to leading our league to new heights, inspiring passion for pickleball and creating unforgettable experiences for players of all levels.

Languages

Aramaic
Native or Bilingual

Timeline

Service Valet

Penske Automotive
01.2024 - Current

Convenience Store Manager

GMoney
05.2019 - 06.2023

Accounting And Finance

Maricopa Community Colleges - Paradise Valley Community College
Ian Barno