Overview
Work History
Education
Skills
Timeline
Generic

Ian Burroughs

Fort Worth,United States

Overview

7
7
years of professional experience

Work History

Crew Coordinator

American Airlines
Fort Worth, TX
05.2023 - Current
  • Monitors crew legalities vs potential operational issues across multiple systems.
  • Coordinates with Crew Tracking, Crew Scheduling, Dispatch, System Customer Service, and Maintenance to ensure flights are legally crewed
  • Coordinates with Dispatch and Customer Service during irregular operations to minimize delays and cancellations.
  • Ensure all Critical Ops issues are handled in a timely manner.
  • Handle equipment substitutions with Dispatch and ensure coordination with Tracking and scheduling to minimize adverse effects on flight schedules.
  • Act as voice of crew for all departments within the operation including hubs and outstations.
  • Serve as point of contact for anything relating to crew

Crew Scheduling Mentorship Committee Chairman

American Airlines
Ft. Worth, TX
09.2022 - Current
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated with others to discuss new opportunities.
  • Developed mentor programs to bring new hires in all Crew Scheduling work groups up to speed with the ins and outs of all aspects of the department.
  • Gained recognition by CEO Robert Isom for my efforts in mentoring our people
  • Developled a sustainable and consistent program to keep materials mentor content up to date and relevant for all.
  • Support Training department with mentoring curriculum and support
  • Expanded overall morale of department by establishing the committee as a secondary support system for all in Crew Scheduling

Crew Scheduling- Tracking

American Airlines
Ft. Worth , TX
07.2022 - Current
  • Provided clear and concise information and direction to Flight Attendants and Pilots regarding their work agreements, federal regulations, and company policies and procedures.
  • Operate in fast paced 24/7 operational environment.
  • Crew Scheduling Mentorship Ambassador
  • Known and abide by all crew regulations under FAR 14 CFR Parts 117 and 121
  • Understand and communicate contractual language of APFA JCBA as well as APA JCBA

Flight Dispatcher

Ameriflight LLC
Grapevine, TX
05.2022 - 05.2023
  • Prepared dispatch release documents for all flights.
  • Monitored aircrafts and provided flight crews with timely updates to parameter changes.
  • Planned flights with consideration to meteorological conditions, aircraft discrepancies and performance limitations.
  • Adhered to all state, federal and airport authority security requirements.
  • Determined fuel supply requirements, coordinated with air traffic control and issued safety information and coordination with air traffic control.
  • Created flight briefings and detailed reports.
  • Prepared, filed, and executed flight plans in partnership with the Pilot in Command
  • Know and abide by all FAR 14 CFR Part 135, 119, and 91 rules

Project Manager

MerLux Pools
Grapevine, TX
07.2021 - 03.2022
  • Construction Project Management
  • Lead expansive teams of internal employees and sub contractors
  • Coordinated day to day tasks
  • Developing project cost control system implemented company wide

Crew Scheduling- Flight Attendants

American Airlines
Ft. Worth, TX
06.2017 - 08.2021
  • Operate in fast paced 24/7 operational environment.
  • Stayed current on strengths, training and knowledge of APFA JCBA in order to coordinate optimal tactical strategies.
  • Participate in PRIDE EBRG, hosting Aviation Explorer Club tours of IOC, and other activities involving the airline

Education

FAA Flight Dispatch Certificate - Aircraft Dispatch

Institute of Flight Operations & Dispatch
Dallas, TX
05.2019

Skills

  • Coordination
  • Analytical
  • Decision-making
  • Friendly, positive attitude
  • Working collaboratively
  • Communication
  • Multitasking
  • Active listening
  • Time management
  • Data management
  • Computer skills
  • Conflict resolution

Timeline

Crew Coordinator

American Airlines
05.2023 - Current

Crew Scheduling Mentorship Committee Chairman

American Airlines
09.2022 - Current

Crew Scheduling- Tracking

American Airlines
07.2022 - Current

Flight Dispatcher

Ameriflight LLC
05.2022 - 05.2023

Project Manager

MerLux Pools
07.2021 - 03.2022

Crew Scheduling- Flight Attendants

American Airlines
06.2017 - 08.2021

FAA Flight Dispatch Certificate - Aircraft Dispatch

Institute of Flight Operations & Dispatch

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Ian Burroughs