Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ian Butler

Forest City,VA

Summary

Talented Regional Vice President with a proven track record with first-rate skills developing great leaders to generate sales & exceed performance expectations. Demonstrated success in exceptional customer service culture,leadership, strategic planning. multi-unit operations, communication, solution based problem solving skills.

Overview

15
15
years of professional experience

Work History

District Manager

Tractor Supply
Forest, VA
05.2019 - Current
  • Built positive and productive relationships with store and field leadership.
  • Supervised 12-17 locations to enforce high-quality standards of operation.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed and promoted talented leaders to cultivate collaborative and hardworking leadership team.

Regional Vice President

Shopko
Omaha, NE
03.2017 - 05.2019
  • Communicated regularly on all directives and strategic plans through all levels of field managers to support strategic planning on operational objectives.
  • Modeled the customer come first for effective customer service by fixing service requests quickly to increase overall customer loyalty & sales forecast.
  • Developed Regional DM structure and established strategic procedures. "Elite 8"... ensured presentation & operational efficiencies to met all required Shopko branding expectations.
  • Oversaw annual sales & profit budgets of more than $1 billion.
  • Lead up to 10 District Managers overseeing 165 stores throughout the region. Directed the hiring & development of 8 new district managers. Building engaged & diverse talented team through timely communication, feedback and recognition.
  • Implemented successful improvements to SPI operations, retention reduction while continued to increase NPS scores.
  • Contributed expertise to multiple committees to enhance outreach and branding strategies. Toys for Tots, shop with cop,

District Manager

Shopko Stores Operating Co. LLC
Omaha, NE
07.2014 - 03.2017
  • Hired and led 50+ managers and supervisors across organization to support multiplies districts and regions.
  • Built positive and productive relationships with stores and field leadership. By focusing on empowerment of store teams to work diligently to resolve all unique and recurring complaints to promote loyalty and enhance operations. Increased customer satisfaction scores by 10 % 2 consecutive years..
  • Drove sales results for 17 stores in the district, generating $150+ M in annual volume.
  • Managed and motivated sales team to increase revenue 3% in 2014-2016 .By improving store operational standards, personnel moves, and merchandising strategies
  • Awarded Best in Class for Turnover Improvement at 24% reduction..

Store Manager

Shopko Stores Operating Co. LLC
Wausau, WI
08.2010 - 07.2014
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Partnered with human resources to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Proactively identified performance gaps among ASM & specialists and implemented process improvements to enhance customer service and sales & EBITDA increased .Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Completed monthly/ yearly profit and loss performance reports.

Store Manager

Lowes Companies Inc
Hannibal, MO
03.2007 - 04.2010
  • Directed construction objectives through new store set up and grand opening, following corporate phonogram's, promotions and seasonal trends.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to already gifted team of 4 ASM, 10 dept managers & sales specialists.
  • Bolstered sales volume increase by 25% in less than 2 years by implementing special order sales program and initiating 98% employee training programs at all levels.

Education

Associates Degree - Business Administration And Management

Quincy University
Quincy, IL

Skills

  • Strategic tactical planning & decision-making
  • Utilization of interpersonal skills through networking, conflict resolution
  • Sales & Operations- meeting or exceeding goals & expectations
  • Optimizing business processes & partnerships within human resources & loss prevention
  • Operational excellence through staff development through mentoring and coaching
  • Multi-units management at district and regional levels
  • Process implementation & creating company standards
  • Risk management processes and product analysis

Accomplishments


  • Developed and executed DM training program for company.
  • Collaborated on the SMT program for engaging new talent internally or externally. lead the company as a region and district level.
  • Internal corporate store auditor for 3 years. Increase regional results to Green meeting and exceeding store operational expectations. in 2018 & 2017
  • Collaborated on development & implementation of SPI process for all Shopko stores.
  • Developed new Apparel merchandising strageties.
  • Customer Service scores. top region in 2018, 2017
  • Reduce shrink overall all a 5% reduction within all the last 4 years.

Timeline

District Manager

Tractor Supply
05.2019 - Current

Regional Vice President

Shopko
03.2017 - 05.2019

District Manager

Shopko Stores Operating Co. LLC
07.2014 - 03.2017

Store Manager

Shopko Stores Operating Co. LLC
08.2010 - 07.2014

Store Manager

Lowes Companies Inc
03.2007 - 04.2010

Associates Degree - Business Administration And Management

Quincy University

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Ian Butler