Ian Carter II
Houston,TX
Summary
Dynamic IAM Analyst with proven expertise at Insight Global in managing user access for 400+ applications. Skilled in Role-Based Access Control and PowerShell scripting, I excel in optimizing access management processes. Adept at collaborating with teams to enhance security compliance, I consistently deliver results that support enterprise objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IAM Analyst
Insight Global
04.2026 - Current
- Processed 50–75 daily IAM service requests and access-related incidents through ServiceNow while meeting SLA requirements.
- Managed user access provisioning, deprovisioning, onboarding, and offboarding for 400+ enterprise applications across on-premises and cloud (SaaS) environments.
- Supported Identity and Access Management (IAM) operations by monitoring and fulfilling application security and logical access control requests.
- Utilized ServiceNow to manage IAM workflows, track incidents, and document access management activities and resolutions.
- Assisted with implementing and monitoring IAM and Privileged Access Management (PAM) controls to support enterprise security and compliance initiatives.
IT Project Coordinator
CTEH
05.2021 - 05.2026
- Supported IT operations for 300+ users coordinating system access, infrastructure support, and operational requests.
- Assisted with system monitoring and incident tracking ensuring timely response to operational alerts and service issues.
- Managed onboarding, access updates, and offboarding processes while maintaining detailed documentation.
- Generated operational reports and tracked project activity using Excel spreadsheets and documentation tools.
- Collaborated with IT teams and vendors to troubleshoot technical issues impacting business systems.
IAM Analyst Intern
Wholeteam Enterprises LLC
01.2023 - 03.2024
- Managed user provisioning and system access requests for over 800 users within Microsoft Entra ID environments.
- Investigated and resolved authentication errors, MFA failures, and system access issues through ticket-based workflows.
- Generated reports on user access and system activity to support compliance reviews.
- Maintained documentation for operational procedures and access management workflows.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
01-2026
Bachelor of Science - Biological Sciences
Ohio University
05-2021
Skills
- Role-Based Access Control (RBAC)
- User Access Reviews & Permission Validation
- Access Auditing & Role Assignment Analysis
- Provisioning & Deprovisioning User Accounts
- Active Directory Management
- PowerShell Scripting
- Single Sign-On (SSO)
- Documentation, Role Validation & Process Improvement
Certification
- CyberArk Defender - PAM
- CyberArk Sentry - PAM
- Microsoft SC-300
- Microsoft AZ-900
- CompTIA Security+
Websites
Timeline
IAM Analyst
Insight Global
04.2026 - Current
IAM Analyst Intern
Wholeteam Enterprises LLC
01.2023 - 03.2024
IT Project Coordinator
CTEH
05.2021 - 05.2026
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
Bachelor of Science - Biological Sciences
Ohio University