Ian Cheung
Monterey Park,CA
Overview
17
17
years of professional experience
Work History
Line Cook
Panda Express
La Cañada Flintridge
02.2019 - 12.2020
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Ensured that all dishes were prepared according to recipe specifications.
- Adhered to sanitation policies at all times when handling food products.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cooked multiple orders simultaneously during busy periods.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Warehouse Lead/E-Commerce Lead
AutoNavi
Monterey Park, CA
02.2015 - 01.2016
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Created reports detailing shipment information such as quantity received or shipped out, product availability.
- Implemented systems to track inventory movement through the use of barcodes and RFID technology.
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Resolved any customer service issues related to orders picked up from the warehouse.
- Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
- Used computer and company software to enter shipment and inventory records.
- Loaded and unloaded trailers with care and efficiency.
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
- Removed damaged products from outgoing shipments during final inspections.
- Stocked shelves, racks and bins with new or transferred merchandise.
Lead Line Cook
Daikokuya
Monterey Park, CA
10.2011 - 10.2015
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Planned, prepared and cooked meals according to restaurant specifications.
- Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
- Ensured proper food safety standards were met at all times.
- Managed a team of kitchen staff including assigning tasks and monitoring performance.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Monitored cooking temperatures and ensured that dishes were presented properly.
- Adjusted seasonings to ensure flavors were balanced throughout each dish.
- Performed other related duties as assigned by the Head Chef or Kitchen Manager.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Kept stations stocked and ready for use to maximize productivity.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
E-Commerce Online Marketing
M-Wave/CLT Computers Inc
Walnut, CA
05.2005 - 02.2008
- Optimized product pages for better search engine ranking results.
- Created and managed campaigns on Google Ads, Facebook Ads, Instagram Ads and other social media platforms.
- Planned promotional activities like discounts, offers to boost sales conversions.
- Ensured compliance of e-commerce websites with industry standards and regulations.
- Performed regular maintenance tasks such as updating product information, resolving bugs.
- Developed strategies to attract new customers while retaining existing ones by providing excellent customer service experience.
- Planned and implemented site content updates, merchandising of newly launched products, integrated campaigns and promotions.
Cashier and Cook
Wienerschitzel
El Monte, CA
06.2004 - 01.2005
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
High School Diploma -
Don Bosco Technical Institute
Rosemead, CA06-2002
Timeline
Line Cook
Panda Express
02.2019 - 12.2020
Warehouse Lead/E-Commerce Lead
AutoNavi
02.2015 - 01.2016
Lead Line Cook
Daikokuya
10.2011 - 10.2015
E-Commerce Online Marketing
M-Wave/CLT Computers Inc
05.2005 - 02.2008
Cashier and Cook
Wienerschitzel
06.2004 - 01.2005
High School Diploma -
Don Bosco Technical Institute