Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Collier

Lawrenceville,Georgia

Summary

Responsible Fleet Manager with strong foundation overseeing maintenance and repair of company vehicles. Enthusiastic professional knowledgeable in OSHA and other government regulatory requirements.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Warehouse Manager

Rs Andrews Heating & Air
01.2019 - Current
  • Reviewed and logged invoice data from 10+ vendors
  • Worked closely Operations Manager to ensure smooth daily operations
  • Scheduled and maintained maintenance of 150+ vehicles
  • Supervised maintenance team and effectively delegated assignments to optimize processes.
  • Generated daily reports detailing suggested process improvement initiatives to inform management.
  • Proactively identified and solved complex problems that impacted management and business direction.
  • Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
  • Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Reviewed established business practices and improved processes to reduce expenses.

Will Call Associate

Mayer Electric Supply
01.2018 - 01.2019
  • Contributed to team success by surpassing individual goals while supporting fellow associates during peak periods.
  • Delivered exceptional quality support with empathetic communication and effective problem-solving abilities.
  • Developed strong product knowledge to provide accurate assistance and confidently answer client inquiries.
  • Managed high-stress situations calmly, defusing tense conversations with empathy and professionalism.
  • Consistently met deadlines under pressure, managing call queues effectively without sacrificing quality support provision.
  • Assisted new hires in mastering essential job skills through one-on-one mentoring sessions and ongoing feedback provision.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Warehouse Supervisor

Mayer Electric Supply
12.2015 - 01.2018
  • Maintained the flow and priority of all orders coming in from sales associates
  • Monitored progress of tasks to provide feedback for improvement.
  • Fluent with Oracle ERP Systems
  • Troubleshoot RF scanners and fixed any orders stuck in the system
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Securing the warehouse after operations finished up for the day
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Operated warehouse material handling equipment correctly to move loads.
  • Built motivated a core warehouse team to consistently accomplish operations goals and exceed performance targets.

Education

High School Diploma -

Brookwood High School
Lawrenceville, GA
05.2014

Skills

  • Expense Tracking
  • Operational Efficiency
  • Operations and Logistics
  • Operational Oversight
  • Driver Management
  • Vehicle Maintenance
  • Safety Monitoring
  • Training and Education
  • Data Analytics
  • Fleet Management
  • Multitasking Abilities
  • Workforce Management
  • Documentation
  • Production Planning
  • Equipment Maintenance
  • Safety Oversight
  • Proficient in Microsoft Excel, Power Point, Word
  • Accident Management
  • Fuel Management
  • Data Entry
  • Budget Administration
  • Effective Communication

Timeline

Warehouse Manager

Rs Andrews Heating & Air
01.2019 - Current

Will Call Associate

Mayer Electric Supply
01.2018 - 01.2019

Warehouse Supervisor

Mayer Electric Supply
12.2015 - 01.2018

High School Diploma -

Brookwood High School
Ian Collier