Detail-oriented Engineering Technician with impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support. Works well with design and production teams to strengthen electrical machinery, controls and circuitry development plans. Experienced in real-world, on-site conditions and laboratory environments. Good organizational, analytical and documentation skills. Motivated employee eager to apply time management skills in various environments. Current radiographer's assistant is seeking entry-level opportunities to expand skills while facilitating company growth. Has conducted testing with the DOD and DTRA. Committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Thorough Engineering Technician equipped with strong attention to detail and recognize potential issues before problems occur. Highly alert while performing job tasks and determined problem-solver.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Engineer Technician B
L3Harris Technologies, Inc.
San Leandro, CA
02.2023 - Current
Ensured that all tools used during maintenance were functioning properly.
Maintained records of all test results, measurements, and related data.
Compiled and maintained records documenting engineering schematics and installed equipment.
Analyzed system performance data to identify areas for improvement.
Improved electrical installations by standardizing procedures for production and field personnel.
Reviewed designs for compliance with current industry practices and field conditions.
Conducted maintenance activities on mechanical systems and equipment.
Organized, analyzed and prepared technical data reports.
Troubleshot electrical problems using schematic diagrams, blueprints, and technical manuals.
Liaised with staff to develop technical plans or coordinate progress of projects using automated information systems.
Monitored inventory levels of parts needed for repairs or replacements.
Provided technical support to other departments as needed.
Assembled electrical systems or prototypes using hand tools or measuring instruments.
Entered and distributed work orders to other technicians.
Assisted engineers in the testing and evaluation of mechanical components.
Assisted in the development of preventative maintenance schedules.
Fabricated parts as required by engineering designs or blueprints.
Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
Developed and used tools to configure orders per customer requirements.
Documented all repairs, modifications, and installations made on equipment.
Repaired malfunctioning equipment in accordance with manufacturer's instructions.
Inspected machinery for signs of wear or damage before use.
Assisted supervisor with assigning jobs to production personnel to meet production schedules.
Built, calibrated and maintained electrical instruments used in design development processes.
Performed research into new technologies relevant to engineering projects.
Performed inspections on equipment to ensure compliance with safety standards.
Maintained system logs or manuals to document testing or operation of equipment.
Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
Supported continuous improvement efforts to achieve company goals.
Calibrated and adjusted instruments to meet operational specifications.
Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
Leveraged outstanding communication, interpersonal and people skills to work well with clients.
Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Utilized computer-aided design software to create models or drawings.
Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
Collaborated with others to discuss new opportunities.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Exceeded customer satisfaction by finding creative solutions to problems.
Understood and followed oral and written directions.
Worked with cross-functional teams to achieve goals.
Recognized by management for providing exceptional customer service.
Maintained updated knowledge through continuing education and advanced training.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained schedule of class assignments to meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Leader
Mangiatta Catering LLC
Oakland, CA
10.2017 - 01.2023
Managed inventory levels of food supplies required for upcoming catered events.
Analyzed market trends and competitor deals for attractive proposal preparation.
Discussed qualifications and specialties of catering teams, sharing referrals and testimonials of satisfied clients.
Trained new employees to perform duties.
Promoted safe working conditions by monitoring safety procedures and equipment.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Worked in close collaboration with team members to ensure customers received high-quality service.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Developed strategies to maximize customer satisfaction and increase sales in catering services.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Assisted in setting up tables, chairs, decorations prior to a catered event.
Ensured the quality of ingredients used in meals served at catered events.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Assisted staff by serving food and beverages or bussing tables.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Resolved problems or concerns to satisfaction of involved parties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Inspected dining and serving areas for cleanliness and proper setup.
Worked with chefs to prepare custom menus, special meals, and featured beverages.
Supervised servers during catered events to ensure high standards of service were met.
Inspected equipment prior to use at catered events to ensure it was working properly.
Oversaw food preparation, production and presentation according to quality standards.
Addressed any issues related to health code violations found during inspections by local authorities.
Delegated work to staff, setting priorities and goals.
Explained goals and expectations required of trainees.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.