Ian Doherty
Windsor,WI
Summary
Operations Manager with a proven track record at ANIMART Pet Inc, excelling in team leadership and operational efficiency. Enhanced performance outcomes through strategic planning and effective communication, while managing inventory processes that saved over $100,000 annually. Skilled in problem-solving, fostering a positive work culture and multi tasking.
Overview
25
25
years of professional experience
Work History
Operations Manager
ANIMART Pet Inc
04.2016 - Current
- Supervised operations staff, ensuring compliance with company policies and procedures.
- Empowered employees to assume accountability, enhancing overall performance outcomes.
- Conducted regular performance reviews, identifying improvement areas and developing actionable plans.
- Managed inventory and supply chain operations for timely and accurate service delivery.
- Established effective communication channels among staff and leadership, minimizing miscommunication and missed deadlines.
- Analyzed key performance metrics, providing detailed reports to senior management.
- Facilitated interdepartmental collaboration through strategic communication initiatives.
- Directed initiatives to improve work environment and foster positive company culture.
Inventory Receiver and Driver
Mounds Pet Food Warehouse
10.2000 - 05.2015
- Optimized warehouse storage by consolidating items and utilizing vertical space efficiently.
- Streamlined receiving process, enhancing efficiency of incoming shipments.
- Expedited truck unloading to minimize supply chain delays.
- Conducted cycle counts to maintain inventory accuracy
- Developed vendor relationships, fostering trust in the receiving process.
- Maintained safe environment through inspections and safety protocol adherence.
- Managed returns, ensuring timely processing of defective goods and accurate records.
- Initiated and maintained the inter-store delivery program for the company, saving over $100,000 per year that was being contracted out.
- Maintained and the program while continuing my responsibilities as the inventory receiver
Education
Liberal Arts
Wayne State University
Detroit, MICollege Prep
Brother Rice High School
Birmingham, MI05.1985
Skills
- Problem-solving and decision-making
- Team leadership and operations management
- Customer service and support
- Operational efficiency and oversight
- Planning and implementation strategies
- Inventory management
- Multi tasking
Timeline
Operations Manager
ANIMART Pet Inc
04.2016 - Current
Inventory Receiver and Driver
Mounds Pet Food Warehouse
10.2000 - 05.2015
Liberal Arts
Wayne State University
College Prep
Brother Rice High School
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