Ian Edgerly
Project Manager
Kyle,TX
Summary
Organizational Guru. Positive and Supportive Presence. Perpetual Learner.
Passionate about people, I excel at uncovering the potential in each individual. I bring a systematic approach to my projects, focusing on creating structure to support growth. My dedication to building systems for learning and growth enhances each person's experience, understanding, and performance. With a keen eye for detail and a love for leading cross-functional teams, I excel in assessing workflows, removing obstacles, and redesigning processes to minimize expenses and errors. My ability to remain solutions-oriented under pressure, combined with my experience in fast-paced environments, allows me to deliver projects on time. Communication is key for me, as I believe it is essential for building strong client and team relationships. My recent venture into the world of project management has further fueled my curiosity, as I am intrigued by the scientific approach and logical processes that reveal actionable insights.
Overview
10
10
years of professional experience
Work History
Freelance Photographer
Self-employee's
03.2019 - Current
- Streamlined photo selection process for clients using online galleries and proofing systems.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Orchestrated and curated more than 50 exclusive modeling events across United States and Mexico, assuming full responsibility for:
- - Spearheading process of selecting and inviting top-tier models and photographers, as well as securing prestigious event locations.
- - Prioritizing safety and well-being of all participants, ensuring secure and professional environment throughout each event.
- - Managing seamless coordination of schedules and facilitating smooth processing of payments for event passes.
- - Oversaw and organized daily activities and outings, maintaining impeccable 100% satisfaction rate among attendees.
- Collaborating with clients to understand their vision, ensuring final product meets or exceeds expectations.
- As Portrait Photographer I've worked with over 250 different models, and have maintained 100% satisfaction rate with all of my clients.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Regularly networked at industry events to form lasting professional connections leading to new opportunities.
- Expanded clientele base by consistently delivering top-notch imagery that showcased individuality and uniqueness of subjects.
Banquet Manager
Esther's Follies
03.2016 - 12.2021
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Managed budgets for multiple banquets, ensuring cost-effective allocation of resources.
- Ensured timely preparation of food and beverage stations, resulting in smooth event execution.
- Implemented innovative marketing strategies to attract new clients and increase event bookings.
- Collaborated with clients to create customized menus, meeting dietary and budgetary requirements.
- Maintained safe working environment by enforcing health and safety standards among staff members.
- Cultivated inclusive work culture promoting open communication, teamwork and staff empowerment resulting in motivated and high-performing team.
- Spearheaded initiatives to reduce food waste through proper inventory management and portion control techniques.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Conducted post-event evaluations to assess performance and identify areas for improvement.
- Negotiated contracts with clients, securing profitable deals while meeting customer expectations.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Expedition Manager
Patsy's Cowgirl Cafe
05.2014 - 01.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication between front and back of house, and ensuring high-quality service delivery.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed on-boarding process, overseeing hiring and training of new employees.
- Reduced wait times by efficiently transporting completed orders from kitchen to appropriate tables.
- Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary.
- Facilitated smooth shift transitions by communicating pertinent information between incoming and outgoing staff members effectively.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Contributed to increased sales by upselling appetizers, desserts, or beverages when delivering food items to tables.
- Collaborated with kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at restaurant.
- Developed strong relationships with regular patrons, creating loyal customer base for establishment through personalized service delivery.
- Maintained clean and organized dining areas, contributing to pleasant atmosphere for patrons.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Acted as liaison between kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Promoted teamwork among front-of-house and back-of-house staff, fostering positive work environment.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Implemented innovative practices reducing food waste by 30%, enhancing order accuracy by 15%, and improving table turn time by 15 minutes.
Kitchen Manager
Patsy's Cowgirl Cafe
01.2017 - 03.2019
- Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into menu rotation while minimizing costs associated with excess inventory stockpiling.
- Mentored and trained new team members, fostering positive culture of teamwork and collaboration within kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen team and service areas for optimal guest experiences.
- Maintained clean and safe work environment, adhering to all health department regulations and guidelines.
- Fostered collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
- Lead new menu redesign that resulted in 15% increase in restaurant sales.
- Assists in completion of all back-of-house employee 30-day and annual reviews.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Education
High School Diploma -
Homeschool
Austin TexasProject Management Certification By Google - Project Management
Coursera
Online07.2024
Skills
Resource Allocation
Productivity Improvement
Schedule Management
Project Management
Vendor Sourcing
Strategic Planning
Risk Management
Procedure Development
Logistics Management
Inventory Control
Document Management
Resource Allocation
Timeline
Freelance Photographer
Self-employee's
03.2019 - Current
Kitchen Manager
Patsy's Cowgirl Cafe
01.2017 - 03.2019
Banquet Manager
Esther's Follies
03.2016 - 12.2021
Expedition Manager
Patsy's Cowgirl Cafe
05.2014 - 01.2021
High School Diploma -
Homeschool
Project Management Certification By Google - Project Management
Coursera
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