Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
Greeted golf course guests and shared information on course conditions, rules and gameplay.
Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
Observed guests for proper use of equipment and respectful behavior on property.
Optimized pace of play on the course by monitoring player speed and providing guidance when necessary.
Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
Ensured availability of clean golf carts for guests by performing regular cleaning routines.
Assisted in managing golf leagues and events, contributing to their smooth execution and participant satisfaction.
Host/Table Busser
Bar 333
04.2022 - 10.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Collaborated closely with fellow host/hostess staff regarding seating arrangements, improving overall flow of the dining room during busy periods.
Collaborated with other dining room and bar staff to facilitate efficient service.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
Volunteer
John Rigely Food Pantry
06.2019 - 06.2022
Collaborated with fellow volunteers to deliver punctual, friendly service.
Maintained cleanliness of food pantry by organizing, sorting stock items, and cleaning facility before and after clients came in.
Facilitated positive client experiences by attentively addressing concerns or questions during visits.
Education
Bachelor of Science - Sport Management
Sacred Heart University
Fairfield, CT
05-2026
Skills
Proficient utilizing Microsoft Office functions such as Word, Powerpoint, and Excel
Proficient utilizing Google Suite functions such as Slides and Docs
Knowledgeable utilizing Social Media Platforms such as Facebook, Twitter, and Instagram