Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ian Ertel

Dix Hills

Summary

Dynamic and results-driven professional with experience as a Disney College Program Intern at Walt Disney Studios. Proven ability in event planning and exceptional communication skills, fostering positive guest interactions. Adept at problem-solving and teamwork, consistently enhancing guest experiences while maintaining high operational standards. Committed to continuous improvement and professional development.

Work History

Disney College Program Intern

Walt Disney Studios
02.2025 - Current
  • Assisted in guest engagement through interactive programs and activities.
  • Provided support to team members during daily operations and special events.
  • Learned Disney operational procedures and safety protocols to ensure compliance.
  • Adapted quickly to dynamic work environments, enhancing overall team efficiency.
  • Collaborated with diverse teams to create memorable experiences for guests.
  • Contributed to maintaining cleanliness and organization of workspaces and guest areas.
  • Resolved guest inquiries with professionalism, fostering positive interactions.
  • Developed skills in time management while handling multiple tasks in fast-paced settings.
  • Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
  • Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
  • Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
  • Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
  • Maintained high standards of personal appearance by adhering to Disney''s grooming guidelines at all times.
  • Collaborated with team members to maintain cleanliness and organization of various areas within the park.
  • Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
  • Committed to continuous professional development through participation in workshops or seminars relevant to the Disney College Program Intern role.
  • Cultivated a positive work environment by consistently demonstrating enthusiasm, initiative, and a strong work ethic throughout the internship experience.
  • Managed inventory control procedures to ensure accurate counts and minimize product shrinkage.
  • Analyzed problems and worked with teams to develop solutions.

Education

Associate of Arts - Animation

Suffolk County Community College
Selden, NY
06-2026

Skills

  • Strong teamwork
  • Event planning experience
  • Leadership qualities
  • Time management expertise
  • Exceptional communication
  • Sales and marketing
  • Data analysis
  • Interpersonal relations
  • Public speaking proficiency
  • Teamwork and collaboration

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].

Timeline

Disney College Program Intern

Walt Disney Studios
02.2025 - Current

Associate of Arts - Animation

Suffolk County Community College