Summary
Overview
Work History
Education
Skills
State
Zip
City
Personal Information
Certification
Timeline
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Ian Fisher

Chicago,Illinois

Summary

Versatile Human Resources Specialist with a proven track record at the U.S. Military, adept in HR analytics and fostering positive employee relations. Skillfully managed confidential records and resolved complex issues, enhancing compliance and workplace harmony. Demonstrates expertise in data analysis and human resources support, significantly improving operational efficiency. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx:Ground
05.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

HUMAN RESOURCES SPECIALIST

U.S. Military
06.2023 - Current
  • Provided guidance on payroll, benefits and other HR matters to staff members
  • Maintained and updated employee records to support accuracy and compliance
  • Served as a resource for questions about benefits packages, vacation time accrual and other employment-related inquiries
  • Maintained accurate records of employee information in HRIS database
  • Examined employee files to answer inquiries and provide information for personnel actions
  • Investigated potential issues such as harassment or discrimination complaints with professionalism and discretion
  • Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software.

Professional Development

06.2023 - 02.2024
Went on to experience Basic Combat Training and Advanced Individual Training to become a Human Resources Specialist within the U.S. Army

DUNKIN DONUTS CREW MEMBER

DUNKIN DONUTS
04.2022 - 04.2023
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Cross-trained in multiple positions within the store as needed
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Handled customer complaints in a professional and courteous manner
  • Placed orders into POS systems and handled cash and credit transactions
  • Memorized food and drink recipes to prepare orders with speed and accuracy
  • Restocked shelves with merchandise throughout shift
  • Followed health department regulations for handling food products properly
  • Utilized problem-solving skills when resolving conflicts among team members or customers
  • Prepared food items following established recipes and safety guidelines
  • Packaged and labeled to-go and delivery orders for pickup
  • Operated kitchen equipment safely according to standard operating procedures
  • Recommended menu items according to customer preferences and dietary restrictions
  • Washed and sanitized plates and utensils for continued use
  • Counted money in cash drawers and calculated customer tips after shifts
  • Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination
  • Inspected product quality on a regular basis, reporting any discrepancies immediately
  • Maintained detailed records of sales transactions for accurate accounting purposes.

FILE CLERK

First Chicago Insurance
06.2022 - 09.2022
  • Located and retrieved files upon request from authorized users
  • Ensured all records were kept up to date with the most current information
  • Used scanners to convert forms, receipts and reports into electronic format
  • Cataloged and indexed documents to ensure they were easy to find
  • Organized physical files to ensure easy retrieval of information
  • Followed proper procedures while handling confidential material
  • Managed and maintained confidential records in a secure environment
  • Updated and maintained electronic databases for document tracking
  • Updated existing files regularly ensuring they remain accurate and current
  • Developed a filing system to manage all incoming paperwork
  • Input data, such as file numbers, new, or updated information, or document information codes into computer systems to support document and information retrieval
  • Gathered materials to be filed from departments and employees.

Education

High School Diploma -

Pathways in Education
Chicago, IL
05.2023

Skills

  • Job Analysis
  • Employee Relations
  • Presentation Preparation
  • HR Analytics
  • Data Analysis
  • Human Resources Support
  • Heavy Lifting
  • Package unloading
  • Adaptable to change
  • HR Policies Implementation
  • Payroll Processing
  • Personnel Management

State

Illinois

Zip

60638

City

Chicago

Personal Information

Title: Administrative Assistant

Certification

  • HR LITE PRO Training - 10-23-23 to 2-15-24

Timeline

Package Handler

FedEx:Ground
05.2024 - Current

Professional Development

06.2023 - 02.2024

HUMAN RESOURCES SPECIALIST

U.S. Military
06.2023 - Current

FILE CLERK

First Chicago Insurance
06.2022 - 09.2022

DUNKIN DONUTS CREW MEMBER

DUNKIN DONUTS
04.2022 - 04.2023

High School Diploma -

Pathways in Education

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Ian Fisher