Summary
Overview
Work History
Education
Skills
Websites
Earlier Experience
Timeline
Generic

IAN FORD

Greater Los Angeles Area,CA

Summary

Seasoned sales operations director with over 15 years of experience in driving revenue growth through strategic business development and high-performing team leadership. Expertise includes crafting effective sales strategies that enhance customer engagement and expand market share. Recognized for building strong client relationships and implementing inbound and outbound sales methodologies to consistently exceed objectives. Adept at identifying new business opportunities and executing continuous improvement initiatives that positively impact profitability.

Overview

9
9
years of professional experience

Work History

SENIOR NATIONAL SALES MANAGER | HEAD OF B2B SALES

HEDLEY & BENNETT
01.2022 - 03.2025

Company Overview: Hedley & Bennett is an LA-based culinary lifestyle brand specializing in premium products for some of the world's best chefs, restaurants, home cooks, and makers.

  • Built from scratch a high-performing sales team, including five direct reports and independent 1099 representatives/groups, to attain significant market expansion.
  • Shifted focus from inbound sales to a team of hunters.
  • Established lasting relationships with key retail partners, including Ace Hardware, Macy's, and Nordstrom.
  • Enhanced monthly sales pipeline to achieve a significant increase from $500K to $2.5M.
  • Formulated innovative strategies to exceed 2022 sales goals by 5%, 2023 by 7%, and 2024 by 3%
  • Structured and recruited a team to penetrate wholesale, retail, and promotional products markets.
  • Enhanced distribution network and elevated overall sales by 25% via the creation of a self-sufficient team of 1099 representatives targeting mom-and-pop stores.
  • Developed strategic alliances with stadium and arena culinary teams.

SALES MANAGER | HEAD OF SALES

HIGH CALIBER LINE
08.2020 - 01.2022

Company Overview: High Caliber Line offers a variety of unique promotional products perfect to meet your marketing and promotional need.

  • Guided a sales team of 10, shifting from passive inbound to proactive outbound methods to exceed targets.
  • Elevated client relationships by leading efforts to build interactions that exceeded single transactions.
  • Adopted a customer-centric sales strategy to boost total sales.
  • Doubled monthly sales pipeline from $750K to $1.5M by implementing strategic initiatives.
  • Restructured complete sales operations, boosting gross margins from 48% to 65% within eight months.
  • Created metrics system to evaluate success for increased performance and retention.

SALES MANAGER

POLLEN
01.2020 - 08.2020

Company Overview: Pollen is a technology company that aims to build, curate, and deliver the best experiences worldwide. It leverages a data-driven, customer-led mindset and a network of global partners

  • Directed the sales team in shifting from a primarily inside sales model, focused on college students, to targeting a broader demographic, including recent college graduates with higher disposable incomes.
  • Enhanced company growth by identifying new markets despite pandemic challenges.
  • Optimized business operations, steering team of 25 through transitional phase.
  • Boosted customer re-engagement by 45% through effective relationship development.
  • Conducted monthly sales workshops to boost team efficiency and nurture ongoing professional development.
  • Achieved a 30% rise in sales and a 10% boost in conversion rates by conducting competitive analysis, integrating multi-touchpoint selling techniques, refining outreach strategies.

SALES MANAGER - PROMOTION

ESSENTRA COMPONENTS
01.2018 - 12.2019

Company Overview: A leading global provider of essential components and solutions, focusing on manufacturing and distributing plastic injection molded, vinyl dip molded, and metal items.

  • Directed six-member team with effective upselling and cross-selling tactics to achieve higher sales and enhanced client contentment.
  • Conducted workshops focused on sales techniques to drive revenue growth.
  • Achieved $500K in revenue within six months and expanded market share by drafting targeted sales plans.
  • Improved the team's win rate from 34% to 40% by guiding teams in negotiating and closing.
  • Realized a 10% growth in upselling and a 12% in cross-selling by offering pricing incentives for bulk purchases.
  • Built an $8M sales pipeline with a 30% close rate through continuous revenue streams by engaging internal stakeholders at all levels.

SALES REPRESENTATIVE

ESSENTRA COMPONENTS
12.2015 - 12.2018
  • Crafted and executed business improvement plans to propel revenue generation and organizational growth.
  • Collaborated with the senior leadership team and assisted in optimizing global manufacturing, sales, and accounting operations.
  • Pioneered strategic sales and business development initiatives to drive the team's success and accomplish long-term goals.
  • Generated substantial business success by proactively seeking and capitalizing on untapped market possibilities.
  • Analyzed global business activities across multiple functions by participating in the exclusive Graduate Development Program.

Education

BA - POLITICAL SCIENCE AND GOVERNMENT

UNIVERSITY OF MISSISSIPPI

Skills

  • Sales Transformation
  • Business Development
  • Market Expansion
  • Team Leadership
  • Contract Negotiation
  • Inside/Outside Sales
  • Upselling & Cross-Selling
  • Wholesale/Retail
  • Relationship Building
  • Change Management

Earlier Experience

BETA THETA PI: BETA BETA CHAPTER, PRESIDENT

Timeline

SENIOR NATIONAL SALES MANAGER | HEAD OF B2B SALES

HEDLEY & BENNETT
01.2022 - 03.2025

SALES MANAGER | HEAD OF SALES

HIGH CALIBER LINE
08.2020 - 01.2022

SALES MANAGER

POLLEN
01.2020 - 08.2020

SALES MANAGER - PROMOTION

ESSENTRA COMPONENTS
01.2018 - 12.2019

SALES REPRESENTATIVE

ESSENTRA COMPONENTS
12.2015 - 12.2018

BA - POLITICAL SCIENCE AND GOVERNMENT

UNIVERSITY OF MISSISSIPPI
IAN FORD