Ian Fortier
Milton,VT
Summary
With a proven track record at Avaitron, I excel in maintaining safety and enhancing productivity through meticulous attention to detail and exceptional customer service. My experience spans from hands-on technical repairs to strategic operations management, demonstrating a unique blend of mechanical knowledge and leadership, fostering team growth and client loyalty.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Technician
Avaitron
09.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained meticulous records of maintenance activities, ensuring compliance with FAA standards.
Branch Operations Manager
Fastenal
09.2021 - 09.2023
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
Director of Compliance Operations
Vermont Air National Guard
01.1993 - 01.2022
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Managed cross-functional teams for efficient project execution and timely completion.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
Education
Associate of Science - Logistics And Materials Management
Community College of The Air Force
Montgomery, AL09-2011
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Mechanical Knowledge
- Equipment maintenance
- Mechanical tools
Certification
- Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
- [State] Driver's License
Timeline
Technician
Avaitron
09.2023 - Current
Branch Operations Manager
Fastenal
09.2021 - 09.2023
Director of Compliance Operations
Vermont Air National Guard
01.1993 - 01.2022
Associate of Science - Logistics And Materials Management
Community College of The Air Force
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