Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

IAN FREEHILL

Fort Collins,CO

Summary

Accomplished Store Manager with extensive experience in sales and progressive leadership roles. Proficient in guiding and motivating personnel toward career advancement by fostering a supportive, enthusiastic environment. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

25
25
years of professional experience

Work History

Store Manager

Take 5 Oil Change
Loveland, CO
07.2023 - 09.2025
  • Elevated team performance from bottom 20% to top 15% by boosting sales 35%.
  • Administered hiring, firing, and performance evaluations for 13 crew members.
  • Oversaw shop operations to ensure efficiency and uphold high standards.
  • Retained optimal inventory levels, and coordinated supply orders for service delivery.
  • Elevated customer experience metrics to achieve top 15% ranking within company.
  • Motivated team through positive reinforcement to consistently exceed sales targets.

Assistant Manager

Jax Surplus
Loveland, CO
08.2020 - 07.2023
  • Improved daily operations and staff scheduling to optimize workflow efficiency.
  • Supported new employees training on store policies and customer service standards for consistency.
  • Monitored sales performance, providing insights for strategic decision-making.
  • Resolved customer inquiries and complaints to maintain high satisfaction levels.
  • Optimized product availability through effective inventory management and stock replenishment.
  • Maintained extensive knowledge of company products and services for informed customer interactions.
  • Delegated tasks to staff, establishing clear priorities and goals.

Assistant Manager

JC Penny
Fort Collins, CO
06.2017 - 10.2020
  • Stabilized inventory control and stock replenishment to maintain product availability.
  • Facilitated team meetings to share updates, and solicit feedback.
  • Evaluated sales performance, delivering key insights for strategic initiatives.
  • Applied best merchandising practices to improve store layout and presentation.
  • Executed daily opening, closing, and shift change processes to maintain operational standards.
  • Conducted regular employee performance reviews to identify opportunities for enhancement.
  • Executed store-closing operations as the interim store manager before the location permanently closed.

Assistant Manager

Toys R Us
Fort Collins, CO
06.2015 - 06.2017
  • Optimized daily operations and staff scheduling to enhance workflow efficiency.
  • Supervised employee attendance, timekeeping, and payroll management for accuracy.
  • Conducted performance reviews to identify opportunities for employee improvement.
  • Facilitated processes involving inventory management and stock replenishment to ensure product availability.
  • Designed promotional displays that enhanced product visibility and boosted customer engagement.
  • Executed store-closing operations as the interim store manager before the location permanently closed.

Assistant Store Manager

Wal-Mart
Cheyenne, WY
03.2007 - 01.2017
  • Trained and developed managers and associates to boost team performance.
  • Addressed communication issues within sales staff, fostering collaboration.
  • Executed promotions, demotions, and terminations to optimize team effectiveness.
  • Supervised daily operations to ensure compliance with company policies.
  • Retained inventory levels, coordinating efficient merchandise restocking.
  • Implemented inventory management systems to monitor stock levels and optimize replenishment.

Manager and Bartender

Steakout Saloon
Fort Collins, Colorado
06.2000 - 07.2006
  • Evaluated employee performance and provided constructive feedback regularly.
  • Fostered a positive work environment to encourage team engagement.
  • Managed vendor relationships by ensuring the timely delivery of goods and services.
  • Evaluated adult beverage product selection to meet customer preferences and trends.
  • Balanced stock levels, minimized waste, and met demands without overstocking.

Education

Bachelor of Arts - English

Colorado State University
Fort Collins, CO

Skills

  • Sales and revenue optimization
  • Inventory and stock management
  • Operational efficiency and process optimization
  • Leadership and team management
  • Customer service excellence
  • Financial acumen and budget management
  • Four years of experience managing an adult beverage business
  • Utilize order processing systems and data analytics software, including Microsoft Word and Excel
  • Problem-solving and decision-making
  • Five years of experience in the adult beverage industry
  • Forklift, electric power jack, and walker stacker certified

Accomplishments

  • Increased sales by 75% in two years as Store Manager for Take 5 Oil Change, lead the shop to the top 5% of the franchise.
  • Achieved Super-max bonus in Sales, profit, Inventory turns, and Customer Experience for two consecutive years at Wal-Mart #1412.
  • Mentored several associates to promote to Assistant Store Manager and Store Manager levels.

Timeline

Store Manager

Take 5 Oil Change
07.2023 - 09.2025

Assistant Manager

Jax Surplus
08.2020 - 07.2023

Assistant Manager

JC Penny
06.2017 - 10.2020

Assistant Manager

Toys R Us
06.2015 - 06.2017

Assistant Store Manager

Wal-Mart
03.2007 - 01.2017

Manager and Bartender

Steakout Saloon
06.2000 - 07.2006

Bachelor of Arts - English

Colorado State University

Similar Profiles

CREATE PROFILE