Ian Freeman
Houston
Summary
I am excited to apply for the Sales Development Representative position. With over four years of success as an SDR, consistently driving pipeline growth, exceeding quota, and mastering both outbound prospecting and modern sales engagement tools, I am eager to help elevate your sales team's performance.
High-performing Sales Development Representative with 5+ years of proven success in lead qualification, pipeline development, and revenue generation across B2B and B2C markets. Skilled in building strategic sales cadences, leveraging CRM platforms for optimization, and driving 20% increases in demo bookings through ICP-focused relationship cultivation. Recognized for emotional intelligence, objection handling mastery, and data-driven decision-making that consistently exceeds quota in fast-paced tech sales environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
United Insurance Professionals
Remote
09.2025 - Current
- Managed high-volume inbound leads, guiding clients through plan selection and enrollment
- Sold 200+ Health Insurance Policies during Annual Enrollment Period (AEP)
- Upsold ancillary products (dental, vision, hospital indemnity, etc.) to increase policy value
- Built and nurtured long-term client relationships using CRM tools, ensuring retention and follow-up
Sales Development Representative
ServiceTitan
Remote
10.2024 - 06.2025
- Conducted high-volume cold calling and cold email outreach to generate qualified pipeline for Account Executives
- Achieved 100% of quota first month, ramping ahead of schedule
- prospected and qualified leads using outbound sequences across phone, email, and CRM tools
- Scheduled qualified meetings and supported pipeline growth through consistent follow-up and lead nurturing
Sales Development Representative
Elevate (DWU)
10.2023 - 08.2024
- Execute 80-100 daily prospecting activities targeting B2B SaaS and fintech verticals
- Achieve 14% connect rate with C-level decision-makers through personalized messaging and multi-touch cadences
- Book 11-15 qualified meetings per week for Account Executives, maintaining 92% show rate
- Manage Salesforce CRM with 100% data accuracy, tracking prospect interactions, pipeline stages, and forecasting
- Mentor new SDR's on cold calling techniques, objection handling, and pipeline management
Sales Development Representative
WrldsConnect
01.2023 - 08.2023
- Met $300K+ quarterly funding quotas for high-value accounts, driving consistent revenue generation
- Increased product demo bookings by 20% through targeted ICP account relationship cultivation
- Achieved 30% boost in lead conversion by implementing targeted CRM strategies and improving KPIs
- Organized and developed 5-10 touch sales cadences to maximize productivity and lead generation
- Qualified leads efficiently, filled sales pipeline, and enhanced sales processes through data-driven optimization
Marketing Sales Representative
IM Academy
07.2020 - 01.2023
- Sold eLearning products focused on financial literacy and money management through consultative approach
- Completed 50-70 daily outbound/inbound outreaches via cold calling and digital channels
- Increased sales conversion rate by 15% by mastering solution-based selling techniques
- Improved pipeline qualified leads by 25% through efficient sales cadences and robust strategies
- Leveraged data analytics to identify high-value prospects and optimize outreach timing
Retail Sales Associate
Express Factory Outlet
03.2019 - 05.2020
- Provided engaging, consultative sales experience for customers through personalized approach
- Served over 100 customers weekly, showcasing expert product knowledge and relationship-building
Education
Diploma - Honor Roll
Waller High School
05.2020
Skills
- Charisma
- Patience
- Authenticity
- Resilience
- Humility
- Social Awareness
- Adaptable
- Coachable
- Resourceful
- Sales Forecasting
- Objection Handling
- CRM Hygiene
- Pitch Execution
- Prospecting
- Tech Implementation
- Market Mapping
- Apolloio
- SalesForce
- Hubspot
- ZoomInfo
- GoHighLevel
- SalesLoft
- Typeform
- Trello
Certification
Technology Sales Development Certificate, Course Careers, 2024
Timeline
Insurance Sales Agent
United Insurance Professionals
09.2025 - Current
Sales Development Representative
ServiceTitan
10.2024 - 06.2025
Sales Development Representative
Elevate (DWU)
10.2023 - 08.2024
Sales Development Representative
WrldsConnect
01.2023 - 08.2023
Marketing Sales Representative
IM Academy
07.2020 - 01.2023
Retail Sales Associate
Express Factory Outlet
03.2019 - 05.2020
Diploma - Honor Roll
Waller High School