Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Galbreath

Hoopeston,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Equipment Technician

FL Subs, LLC
09.2021 - Current
  • Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
  • Troubleshot equipment failures and remedied problems to restore functionality.
  • Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
  • Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
  • Reduced equipment downtime by implementing preventive maintenance schedules and procedures.
  • Ensured safety compliance, adhering to industry standards and guidelines during equipment operations.

911 Public Safety Telecommunicator

Danville Public Building Commission
06.2021 - 08.2021
  • Reduced stress for callers by maintaining a calm demeanor and providing clear instructions during crisis situations.
  • Provided exceptional customer service to callers, addressing their needs promptly and professionally.
  • Ensured public safety by swiftly dispatching appropriate resources to the scene of incidents.
  • Maintained strict confidentiality regarding sensitive information, adhering to privacy regulations and policies.
  • Improved communication among emergency responders with accurate relay of critical information from callers.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Obtained Full Access LEADS certification
  • Obtained APCO Public Safety Telecommunicator certification

Area Supervisor

FL Subs, LLC
01.2017 - 05.2021
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Planned sequence of operations and established schedule.
  • Tracked hours and inventory usage, and prepared associated reports.

EMS Dispatcher

Carle Arrow Ambulance
11.2011 - 12.2016
  • Maintained updated knowledge of local geography, ensuring quick identification of locations during emergency calls.
  • Implemented an efficient resource allocation system, optimizing the use of personnel and equipment during emergencies.
  • Maintained up-to-date knowledge of regional emergency response plans, enabling swift action when required for mutual aid requests or large-scale events.
  • Managed high-pressure situations with calm decision-making, leading to more effective responses to emergencies.
  • Coordinated with multiple agencies to deliver prompt assistance during major incidents or disasters.
  • Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Obtained EMD-A certification
  • Obtained EMT-B certification

Education

High School Diploma -

Villa Grove High School
Villa Grove
05.2011

Skills

  • Integrity and Honesty
  • Problem Solving and Critical Thinking
  • Conflict de-escalation
  • Emergency Management
  • Teamwork and Collaboration
  • Attention to Detail

Timeline

Equipment Technician

FL Subs, LLC
09.2021 - Current

911 Public Safety Telecommunicator

Danville Public Building Commission
06.2021 - 08.2021

Area Supervisor

FL Subs, LLC
01.2017 - 05.2021

EMS Dispatcher

Carle Arrow Ambulance
11.2011 - 12.2016

High School Diploma -

Villa Grove High School

Similar Profiles

CREATE PROFILE
Ian Galbreath