IAN GARCIA
Las Vegas,NV
Summary
Developed skills in a high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into a new field, leveraging the ability to maintain calm under pressure and ensure safety.
Energetic and collaborative individual with a passion for teamwork and customer satisfaction. Understands the importance of effective communication and problem-solving. Committed to contributing positively and making a meaningful impact on team goals.
Developed strong teamwork and customer service skills in a fast-paced environment, looking to transition into a new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make a meaningful impact in a new role.
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Lifeguard
MGM Resorts International - CORP
02.2025 - Current
- Monitored pool areas to ensure guest safety and compliance with facility regulations.
- Responded swiftly to emergencies, administering first aid and CPR as necessary.
- Conducted regular safety inspections of pool equipment and facilities for optimal operation.
- Enforced pool rules and regulations to maintain a safe environment for all guests.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Facilitated smoother visitor flow by organizing efficient entry and exit pathways.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Team Member (CSR)
Dominos Pizza
04.2024 - 08.2025
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Provided support to team members to ensure all goals were met in a timely manner.
- Provided excellent customer service through solving problems and answering questions.
- Performed quality checks on completed work prior to submission.
- Prepared and assembled food items according to standard operating procedures.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Lifeguard
Cowabunga Vegas
04.2023 - 09.2023
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
- Developed strong working relationships with other employees and general public.
- Conducted pool opening and closing duties.
- Communicated effectively with fellow employees and patrons.
- Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger.
- Collaborated with management to develop improved safety strategies and training programs.
- Assisted in training new lifeguards on emergency procedures and safety protocols.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Scanned main areas to monitor for any safety risks.
Crew Member
Little's Caesars Enterprises
07.2022 - 08.2022
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Maintained an organized work area to ensure efficient operations.
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
- Utilized problem-solving skills when resolving conflicts among team members or customers.
- Strictly adhered to all sanitization protocols to maintain a safe environment for staff and customers alike.
- Handled customer complaints in a professional and courteous manner.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
- Placed orders into POS systems and handled cash and credit transactions.
- Operated kitchen equipment, ensuring adherence to safety and quality standards.
- Prepared food items according to standardized recipes, maintaining consistency in taste and presentation.
- Managed inventory levels, restocking supplies to optimize workflow efficiency during peak hours.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Sierra Vista High School
Las Vegas, NV05.2024
Skills
- Strong communicator
- Lifeguard certification
- Customer service
- Teamwork and collaboration
- Problem-solving
- Positive attitude
- Task prioritization
- Cleaning
- Team collaboration
- Multitasking and organization
- Time management
Certification
Ellis Associates Lifeguard
- First Aid/CPR Certified.
- Certified Lifeguard, Ellis Associates Lifeguard - March 16, 2023 and expires on March 16, 2024.
Food Handlers Card
- Earned from the Official Southern Nevada Health District
- Started on April 10, 2024, and expires on April 10, 2027.
iGUARD American Red Cross Lifeguard Certification
- Shallow Water Lifeguarding (Up to 5 feet deep) with CPR/AED for Professional Rescuers and First Aid.
- Completed on March 9, 2025, and expires on March 9, 2027.
Timeline
Lifeguard
MGM Resorts International - CORP
02.2025 - Current
Team Member (CSR)
Dominos Pizza
04.2024 - 08.2025
Lifeguard
Cowabunga Vegas
04.2023 - 09.2023
Crew Member
Little's Caesars Enterprises
07.2022 - 08.2022
High School Diploma -
Sierra Vista High School