Ian Gilligan
Toms River,NJ
Summary
Mobile mechanic with expertise in vehicle diagnostics, routine maintenance, and sheet metal fabrication. Demonstrated success in efficiently resolving mechanical issues, leading to improved customer satisfaction and streamlined repair processes.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Mobile Mechanic
BG Automotive
Barnegat, New Jersey
06.2026 - 08.2026
- - Diagnosed vehicle issues utilizing specialized automotive diagnostic tools.
- - Executed routine maintenance tasks such as oil changes and tire rotations.
- - Collaborated with team members to enhance repair processes and operational efficiency.
- - Examined loose bolts and specified safety devices, implementing necessary adjustments.
- - Interpreted drawings and schematics for identifying mechanical problem sources.
Sheet Metal warehouse Worker
E.P. homiek
Lakewood, New Jersey
04.2026 - 07.2026
- Utilized hand tools and power machinery to fabricate precise sheet metal components.
- Operated CNC machines for precise cutting and shaping of metal sheets.
- Operated machinery such as shears, brakes, presses, punches, notchers and forming machines to shape sheet metal parts.
- Fabricated and altered parts with metal hammers, punches, drills and shears.
- Collaborated with coworkers to meet production goals and troubleshoot product issues.
- Implemented solutions that enhanced teamwork and improved project outcomes.
Customer Service Representative
AutoZone
Toms River, New Jersey
04.2025 - 04.2026
- Resolved customer complaints efficiently and professionally.
- Guided customers through billing procedures, processed payments, and assisted with payment option setup to ensure clarity and satisfaction.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Anticipated customer needs and delivered exceptional support, contributing to improved service levels and positive customer experiences.
- Executed administrative tasks, including filing paperwork, updating databases, and generating reports to maintain organized records.
Education
High School Diploma -
Toms River High School East
Toms River, NJ06-2025
Skills
- Vehicle diagnostics
- Automotive diagnostics
- Automotive repair
- Engine repair
- Brake systems
- Routine maintenance
- Vehicle inspection
- Electrical systems
- Equipment maintenance
- Heavy machinery operation
- Problem resolution
- Process improvement
- Team collaboration
- Customer service
- Metal fabrication
Certification
- HVAC Certificate
- New Jersey Valid Driver License
- OSHA-10 Certificate
Affiliations
- Volunteer, Homeless shelter in Newark, NJ
Timeline
Mobile Mechanic
BG Automotive
06.2026 - 08.2026
Sheet Metal warehouse Worker
E.P. homiek
04.2026 - 07.2026
Customer Service Representative
AutoZone
04.2025 - 04.2026
High School Diploma -
Toms River High School East