Ian Gould
Kalamazoo,MI
Summary
A proven brewery professional, beer expert, and sensory scientist with a massive amount of knowledge in all areas of the brewery looking to progress in a career in sensory and consumer insights. Highly motivated self-starter with a high aptitude for learning and retaining new knowledge. The ability to identify needs and produce SOPs and training methods to address them has been proven. A natural leader with exceptional process writing, administration, and scheduling skills. Manages competing priorities with organized and resourceful approaches. Built and maintained a sensory program and is a trusted resource in quality assurance and sensory areas. Leverages research-based interventions, strategies, and instruction and analyzes data to drive informed decision-making. Exceeds in working independently and across various teams and providing results that exceed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sensory Scientist
New Belgium Brewing
11.2023 - Current
- Designed and implemented a sensory program from the ground up, resulting in improved product evaluations and cross-departmental alignment in 3 months.
- Identified and tracked substantial anomalies resulting in significant action.
- Delivered sensory and beer education programs, training a new team of panelists on evaluation techniques and attributes.
- Makes recommendations for improving and innovating the New Belgium sensory program
- Acts as a trusted resource for sensory and QA, guiding teams in implementing research-driven strategies.
Senior Store Clerk
Bell's Brewery
01.2020 - 11.2023
- Is a leader in beer education, and sensory development training.
- Worked with instructional design partners to build robust online and in person education programming.
- Designated team lead in absence of senior management
- Supported development of program materials to advance beer knowledge and sensory evaluation and description.
- Worked with NBB Consumer insights group to run consumer insights studies at Bell's Eccentric Cafe. Wrote corresponding SOP's for running these studies as well.
- Worked as scheduling manager for the store.
Store Clerk
Bell's Brewery
06.2019 - 01.2020
- Encouraged sales by offering advice on purchases and promoting additional products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
- Assisted customers by locating items, processing payments and carrying out heavy purchases.
Education
Bachelor of Arts - Music Performance
Western Michigan University
Kalamazoo, MI04.2019
Skills
- Sensory Research
- Brewing Science
- Consumer Insights
- Strategic Planning and Alignment
- Internal and External Communications
- Decision Making
- Statistical Analysis
- Cross- Functional Collaboration
- Sensory Testing
- SOP Development
Relevant Skills
Program development
- Experience designing and managing a sensory program with minimal supervision.
- Played a pivotal role in developing the sensory program in Daleville.
- Developed and implemented SOPs for running consumer insights studies, ensuring consistency and reliability with minimal supervision.
Sensory method knowledge
- Extensive use of sensory testing methods (2-AFC, Tetrad, Duo-Trio, True to Brand, etc.) and statistical tools like p-charts, t-tests, and standard deviation analysis.
- Hands-on brewing and sample-gathering experience providing technical expertise in product evaluation.
- Solid skills in survey creation and data collection systems (Compusense, Alchemer), paired with knowledge of statistical software (XLSTAT, R).
Communication and guiding
- Worked with instructional design partners to build robust training programs and education materials.
- Experienced in influencing and making recommendations to teams across different departments without formal authority.
- Communicates crucial information around anomalies or new product development in a data-driven and non-judgmental manner.
Certification
- Certified Cicerone
- Certified TIPS Trainer
- BJCP Recognized
- Certificate in sensory science
- IBM Data Analyst Professional Certificate
Timeline
Sensory Scientist
New Belgium Brewing
11.2023 - Current
Senior Store Clerk
Bell's Brewery
01.2020 - 11.2023
Store Clerk
Bell's Brewery
06.2019 - 01.2020
Bachelor of Arts - Music Performance
Western Michigan University
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