Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
* Participated and conducted audits to align with DOT/HHS regulations on Drug and alcohol testing and CLIA
* Responsible for daily operations of all assigned facilities, PSC’s and in-office phlebotomy/ Drug and Alcohol Testing
* Implement SOP’s for phlebotomy services/ Drug and Alcohol in accordance with DOT, DOE and HRP regulations
* Responsible for training, coaching, supervision, and development of staff Including all staff under quest diagnostics.
* Head Trainer in DOT/HHS Drug and Alcohol Screening
* Monitor ongoing performance of employees, provide corrective action and counseling as required
* Assigned Credentialing to Employees
* Maintain relationships with clients assisting them with resolving any PSC issues.
* Participating in Six-Sigma and Kaizen.
* Managed collection in Both UDS and Breath Alcohol according to established procedures using DOT guideline 49 CFR-Part 40
* Responsible for 18 direct reports 9 reported in a remote location
* Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
* Evaluated employee performance through periodic reviews and documented results accordingly.
* Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
* Certified Professional Train the Trainer. Able to train for both UDS and Breath Alcohol under DOT/HHS and HRP.
* Created comprehensive reports summarizing findings after completing Audits for both Private Companies and DOE Sites.
* Developed preventive guideline plans for clients based on industry standards and regulations