Crew Member
McDonalds
Vacaville, California
04.2021 - Current
- Provided excellent customer service by greeting customers and ensuring orders were fulfilled to meet expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Delivered complete food orders, including condiments and extras to guests and confirmed customer satisfaction with completed order.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Maintained fast speed of service, especially during rush times.
- Worked front counter, drive-thru and other areas as needed.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.