IAN HIMES
Aspers
Summary
Efficient Order Picker with background in fast-paced distribution environments. Known for maintaining accurate inventory records and adept at using modern warehouse equipment. Focused on ensuring timely order fulfillment, streamlining pick-pack processes, and implementing organizational procedures to boost efficiency. Strong team player recognized for improving overall workflow.
Overview
4
4
years of professional experience
Work History
Order Picker
Amazon
Shippensburg
12.2023 - Current
- Picked customer orders accurately and efficiently using handheld scanners.
- Organized products within the warehouse for easy access and retrieval.
- Collaborated with team members to optimize order picking processes.
- Maintained cleanliness and safety standards throughout the work area daily.
- Assisted in training new hires on warehouse procedures and safety protocols.
- Communicated effectively with supervisors regarding workflow and inventory issues.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Regularly inspected equipment for proper functioning and cleaned it after each use.
- Participated in training sessions to improve picking techniques and learn new technologies.
- Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
Customer Service Representative
Kennies Market
Biglerville
12.2021 - 11.2023
- Answered customer questions about policies and procedures with friendly and knowledgeable approach.
- Investigated and resolved customer concerns related to order inquiries and delivery tracking.
- Maximized satisfaction by anticipating needs and consistently offering expert support.
- Built trusting relationship with customers to better understand needs.
- Handled customer inquiries, payments and service requests.
- Anticipated needs and resolved problems to keep customers happy.
Education
Diploma -
Biglerville High School
Biglerville, pennsylvaniaSkills
- Order picking
- Equipment operation
- Scanning technology
- Inventory management
- Safety compliance
- Warehouse organization
- Problem resolution
- Effective communication
- Attention to detail
- Time management
- Warehouse operations
- Order picking and processing
- RF scanning devices
- Pallet jack operation
- Shipping and receiving
- RF gun operation
- Picking accuracy
- Workplace organization
Languages
english
Timeline
Order Picker
Amazon
12.2023 - Current
Customer Service Representative
Kennies Market
12.2021 - 11.2023
Diploma -
Biglerville High School