Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Ian Hoeft

Waukesha,WI

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End Sales, Service, and Carts Associate

Walmart
Mukwonago, WI
03.2023 - Current

Service Desk Associate:

- Processed returns, exchanges, payments, and money services.
- Resolved customer inquiries, complaints, and lost-and-found issues.
- Balanced the cash drawer and ensured transaction accuracy.
- Coordinated with departments to resolve customer concerns.
Self-Checkout Attendant:

- Assisted customers with scanning, bagging, and payments.
- Monitored kiosks to prevent theft and verify IDs.
- Restocked supplies and maintained machine functionality.
- Reported incidents and supported security protocols.
Cashier:

- Operated registers and processed payments with accuracy.
- Greeted customers, bagged items, and provided carry-out help.
- Verified IDs and upheld company policies.
- Maintained clean, organized, and balanced checkout lanes.
Cart Pusher:
- Retrieved carts and maintained clear entryways and corrals.
- Assisted customers with loading heavy items.
- Performed outdoor upkeep and supported equipment needs.
- Operated cart-pushing machinery safely.

Cook

Knucklehead Pub
Eagle, WI
05.2022 - 02.2023

- Prepared ingredients, and supported cooking operations.
- Maintained the sanitation of workstations, dishes, and equipment.
- Operated grills, fryers, ovens, and other appliances safely.
- Followed food safety and handling standards.
- Collaborated with the team to ensure timely, accurate orders.
- Reduced waste through accurate portioning and storage.

Dishwasher

The Suburban Bourbon
Muskego, Wisconsin
06.2021 - 05.2022

- Washed and sanitized dishes, utensils, and equipment.
- Maintained cleanliness and organization of work areas.
- Operated dishwashing machines safely and efficiently.
- Removed trash and recycling to uphold sanitation.
- Supported kitchen staff with prep tasks and restocking.
- Ensured the availability of clean dishware for smooth operations.
- Followed all food safety and sanitation procedures.

Education

Associate of Applied Science - Criminal Justice Studies

Waukesha County Technical College
Pewaukee, WI
10-2026

High School Diploma -

Mukwonago Highschool
Mukwonago, WI
01-2024

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Data entry
  • New hire training
  • Task prioritization
  • Attention to detail
  • Problem-solving abilities

Affiliations

  • Weight-Lifting
  • Running
  • Healthy Dieting

Certification

  • Driver's License

References

References available upon request.

Timeline

Front End Sales, Service, and Carts Associate

Walmart
03.2023 - Current

Cook

Knucklehead Pub
05.2022 - 02.2023

Dishwasher

The Suburban Bourbon
06.2021 - 05.2022

Associate of Applied Science - Criminal Justice Studies

Waukesha County Technical College

High School Diploma -

Mukwonago Highschool